CD-ROM not reading

[Guest]

My CD-Rom says that it is reading CDs and CD-ROMs but it isn't. For music it shows the correct information for the artist and time and it plays it but there is no sound. There is no speaker problems. I can hear other sounds on the internet or mp3s but not anything off a disc. I have done the HP troubleshooter but it is no help. Everything is plugged in correctly but there is no sound. I also tried to make a copy of a disc by scanning it in to my computer than burning it to a new one, and it shows there are tracks on the new CD but there is no sound. I really would love some help.DO you have any ideas? My computer says that the device is working properly but it obviously is not. Thanks again
Sharlet

 

[Kaylene aka Taurarian]

Right click my Computer and select Manage
Under Services and Applications select Services
Scroll down to Windows Audio and make sure it is set to AUTOMATIC

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307918
HOW TO: Resources for Troubleshooting Sound Problems in Windows XP

My CD-Rom says that it is reading CDs and CD-ROMs but it isn't. For music it

shows the correct information for the artist and time and it plays it but there
is no sound. There is no speaker problems. I can hear other sounds on the
internet or mp3s but not anything off a disc. I have done the HP troubleshooter
but it is no help. Everything is plugged in correctly but there is no sound. I
also tried to make a copy of a disc by scanning it in to my computer than
burning it to a new one, and it shows there are tracks on the new CD but there
is no sound. I really would love some help.DO you have any ideas? My computer
says that the device is working properly but it obviously is not. Thanks again,