CD-ROM inaccessible


F

Fadi

I am unsure why, but my CD-RW became inaccessible. I
uninstalled all CD burning software. I even removed the CD-
RW and put back a regular CD-ROM. Under Device Manager,
the CD-ROM remains with a yellow exclamation mark. I tried
to uninstall the device, reinstall. I tried all what was
suggested in Microsoft Knowledge Base Article #315378
(http://support.microsoft.com/default.aspx?scid=kb;en-
us;315378): still the CD-ROM remains inaccessible.
Should I reinstall the operating system (Windows 2000)?
Any solution less drastic than that?
Thanks you for your help.
 
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J

JeffO

If you were able to follow the directions at the MS site,
then these ought to be within your ability.
To totally get rid of Adaptec/Roxio, delete all the
following files, if found.

Old Adaptec files:
Cdr4vsd.sys
Cdrpwd.sys
Prtseqrd.sys

Newer Adaptec/Roxio files:
Cdr4_2k.sys (Cdr4_xp.sys)
Cdralw2k.sys (same for XP)
Cdudf.sys (Cdudf_xp.sys)
Dvd_2k.sys (same for XP)
Mmc_2k.sys
Pwd_2k.sys
UdfReadr.sys (Udfreadr_xp.sys)
cdral.dll
CDDBControlRoxio.dll
CDDBUIRoxio.dll

If you can't delete them, then go into the registry and
stop these services, if found:
Cdfs
Cdr4_2k
Cdr4_xp
Cdralw2k
Cdudf_xp
Cdrom
Dvd_2k
Pwd_2k
UdfReadr
Udfs

Power down all the way and do a "cold" boot. They drive
ought to come back. You should then be able to put your
CDRW back in and reinstall Roxio.
 
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