Hi jason...you have tried to help me before but I am such a newbie...I went to the first URL that you enclosed with your reply but now what do i do? this is what it said
when i right clicked on cdgone this is what I get
[HKEY_LOCAL_MACHINE/SYSTEM/current controlset/control/class{4d3E965-E325-11CE-11CE-BFC1-08002bE1
'upper filter'=-
"lowerfilter"=-
[HKEY_LOCAL_MACHINE/SYSTEM/currentcontrol set/services/cdr4-2k]
" " " " " " " " /cdra1wk2k
[HKEY_LOCAL_MACHINE/SYSTEM/current controlset/services/cdudf]
[hkey_LOCAL_MACHINE/SYSTEM/current control set/serices/udfreadr]
Then when I right click the editregit icon I get
REGEDIT4
[HKEY_/classes_root/regfile/shell]@=edit
Jason I would really really appreciate it if you could tell me what to do with the above.
thank you wendy
:
Goto
http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch
That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))
Basically, the reg file from above carries out the steps displayed at this
website
CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
(It'll fix code 41 errors too as per the contents of the last kb article)
--
Jason Tsang - Microsoft MVP
Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx
This is the message I received:
Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39)
Please help