CD ROM and DVD ROM access missing

G

Guest

After removing Musicmatch from my computer I cannot access my CD or DVD
drives. I've read (Microsoft Knowledge Base) that after removing CD writing
programs that this sometimes happens and that some changes need to be made in
the registry. It is stressed that a backup of the registry should be made
before making any changes to the registry . . . AT YOU OWN RISK. My question
is - how big is the registry - can I backup to a floppy or USB Flash drive or
should I put the backup on my hard drive? Also, if there is a problem with
the registry now, would it be silly to back up a registry that is not
correct? I am running XP Home Edition - "Backup" is supposedly on my XP CD
but I'm not able to use CD drive! Any info would be appreciated!!
 
W

Wesley Vogel

Restore CD/DVD Drives to Explorer
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

Restore Missing CD Drive
http://aumha.org/downloads/cdgone.zip

[[The popular CDGONE patch. CD drives may vanish in Windows Explorer, Device
Manager, etc. if a third-party CD-burning package has been uninstalled and
Registry references for some code modules aren’t removed successfully. This
patch and a reboot usually will restore the missing drives. Any third
party package still required will then have to be re-installed. ]]
http://aumha.org/reg3.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
C

Claude =?iso-8859-1?Q?LaFreni=E8re?=

Hi / Bonjour *mikejanj* :
After removing Musicmatch from my computer I cannot access my CD or DVD
drives. I've read (Microsoft Knowledge Base) that after removing CD writing
programs that this sometimes happens and that some changes need to be made in
the registry. It is stressed that a backup of the registry should be made
before making any changes to the registry . . . AT YOU OWN RISK. My question
is - how big is the registry - can I backup to a floppy or USB Flash drive or
should I put the backup on my hard drive? Also, if there is a problem with
the registry now, would it be silly to back up a registry that is not
correct? I am running XP Home Edition - "Backup" is supposedly on my XP CD
but I'm not able to use CD drive! Any info would be appreciated!!

1- For CD drives you can find many informations and fixes at Kelly's Korner:
http://www.kellys-korner-xp.com/xp_abc.htm

2- Be very carefull with the registry...

To backup the registry (partial or complete)

a) used the export function in the registry editor but
as you guess it's a limitated function.
*It's impossible to make a full backup with this*
*Somes keys are unaccessible even by the Adminstrator...*

b) NTbackup : *BUT* Ntbackup can't write directly to the CD drive
can't compressed data
can't deal with multiple CDs
backup the "system state" with many other stuff like MS Games (yes...)
By a (stupid) design...

HOW TO: Install Backup from the CD-ROM in Windows XP Home Edition
http://support.microsoft.com/default.aspx?scid=kb;en-us;302894
or
VALUEADD and SUPPORT Folders Are Not Included on OEM CD-ROMs
http://support.microsoft.com/default.aspx?scid=kb;en-us;311246

Windows Backup Does Not Back Up to CD-R, CD-RW, or DVD-R Devices
http://support.microsoft.com/default.aspx?scid=kb;en-us;315255

Want to buy a tape backup ? ;-)

c) use REGBACK and REGREST from the Resource Kit
and you have to pay ... $$$

d) Use ERUNT from Lars Hederer (may be the best off all and free...)
http://www.larshederer.homepage.t-online.de/erunt/

Read the documentation ...
This tool do not allow to forget the care with the registry...

3- For the future, to avoid those problems I suggest you
to install and uninstall every programs (and "tweaks"...)
with a tool such as Total Uninstall.

I'm using the free edition (2.34 or now 2.35) since years and avoid a lot of headache :)

From the author's site : www.martau.com or from any good dowloding site
like Major Geek...

4- If you look for better solution than NTBackup may be:
Cobian Backup
http://www.cobian.se/

Hope this help.

Let us know.
:)
--
Claude LaFrenière [MVP] :)

«My Principal Design Was To Inform, Not To Amuse Thee.»
Lemuel Gulliver, The Travels (IV:12)
http://climenole.serendipia.net
Soon on www.msmvps.com
Bientôt sur www.msmvps.com
 
G

Guest

The CDGONE did the trick! My CD and DVD drives are now accessible. Thank
you for your assistance!

Wesley Vogel said:
Restore CD/DVD Drives to Explorer
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

Restore Missing CD Drive
http://aumha.org/downloads/cdgone.zip

[[The popular CDGONE patch. CD drives may vanish in Windows Explorer, Device
Manager, etc. if a third-party CD-burning package has been uninstalled and
Registry references for some code modules aren’t removed successfully. This
patch and a reboot usually will restore the missing drives. Any third
party package still required will then have to be re-installed. ]]
http://aumha.org/reg3.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
mikejanj said:
After removing Musicmatch from my computer I cannot access my CD or DVD
drives. I've read (Microsoft Knowledge Base) that after removing CD
writing programs that this sometimes happens and that some changes need
to be made in the registry. It is stressed that a backup of the registry
should be made before making any changes to the registry . . . AT YOU OWN
RISK. My question is - how big is the registry - can I backup to a
floppy or USB Flash drive or should I put the backup on my hard drive?
Also, if there is a problem with the registry now, would it be silly to
back up a registry that is not correct? I am running XP Home Edition -
"Backup" is supposedly on my XP CD but I'm not able to use CD drive! Any
info would be appreciated!!
 
W

Wesley Vogel

Keep having fun. :)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
mikejanj said:
The CDGONE did the trick! My CD and DVD drives are now accessible. Thank
you for your assistance!

Wesley Vogel said:
Restore CD/DVD Drives to Explorer
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

Restore Missing CD Drive
http://aumha.org/downloads/cdgone.zip

[[The popular CDGONE patch. CD drives may vanish in Windows Explorer,
Device Manager, etc. if a third-party CD-burning package has been
uninstalled and Registry references for some code modules aren’t
removed successfully. This patch and a reboot usually will restore the
missing drives. Any third
party package still required will then have to be re-installed. ]]
http://aumha.org/reg3.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
mikejanj said:
After removing Musicmatch from my computer I cannot access my CD or DVD
drives. I've read (Microsoft Knowledge Base) that after removing CD
writing programs that this sometimes happens and that some changes need
to be made in the registry. It is stressed that a backup of the
registry should be made before making any changes to the registry . . .
AT YOU OWN RISK. My question is - how big is the registry - can I
backup to a floppy or USB Flash drive or should I put the backup on my
hard drive? Also, if there is a problem with the registry now, would it
be silly to back up a registry that is not correct? I am running XP
Home Edition - "Backup" is supposedly on my XP CD but I'm not able to
use CD drive! Any info would be appreciated!!
 
M

mooker

Claude said:
Hi / Bonjour *mikejanj* :
-
After removing Musicmatch from my computer I cannot access my CD or
DVD
drives. I've read (Microsoft Knowledge Base) that after removing CD
writing
programs that this sometimes happens and that some changes need to be
made in
the registry. It is stressed that a backup of the registry should be
made
before making any changes to the registry . . . AT YOU OWN RISK. My
question
is - how big is the registry - can I backup to a floppy or USB Flash
drive or
should I put the backup on my hard drive? Also, if there is a problem
with
the registry now, would it be silly to back up a registry that is not
correct? I am running XP Home Edition - "Backup" is supposedly on my
XP CD
but I'm not able to use CD drive! Any info would be appreciated!!-

1- For CD drives you can find many informations and fixes at Kelly's
Korner:
http://www.kellys-korner-xp.com/xp_abc.htm

2- Be very carefull with the registry...

To backup the registry (partial or complete)

a) used the export function in the registry editor but
as you guess it's a limitated function.
*It's impossible to make a full backup with this*
*Somes keys are unaccessible even by the Adminstrator...*

b) NTbackup : *BUT* Ntbackup can't write directly to the CD drive
can't compressed data
can't deal with multiple CDs
backup the "system state" with many other stuff like MS Games (yes...)
By a (stupid) design...

HOW TO: Install Backup from the CD-ROM in Windows XP Home Edition
http://tinyurl.com/ch8t
or
VALUEADD and SUPPORT Folders Are Not Included on OEM CD-ROMs
http://tinyurl.com/962s7

Windows Backup Does Not Back Up to CD-R, CD-RW, or DVD-R Devices
http://tinyurl.com/cnqcb

Want to buy a tape backup ? ;-)

c) use REGBACK and REGREST from the Resource Kit
and you have to pay ... $$$

d) Use ERUNT from Lars Hederer (may be the best off all and free...)
http://www.larshederer.homepage.t-online.de/erunt/

Read the documentation ...
This tool do not allow to forget the care with the registry...

3- For the future, to avoid those problems I suggest you
to install and uninstall every programs (and "tweaks"...)
with a tool such as Total Uninstall.

I'm using the free edition (2.34 or now 2.35) since years and avoid a
lot of headache :)

From the author's site : www.martau.com or from any good dowloding
site
like Major Geek...

4- If you look for better solution than NTBackup may be:
Cobian Backup
http://www.cobian.se/

Hope this help.

Let us know.
:)
--
Claude LaFrenière [MVP] :)

«My Principal Design Was To Inform, Not To Amuse Thee.»
Lemuel Gulliver, The Travels (IV:12)
http://climenole.serendipia.net
Soon on www.msmvps.com
Bientôt sur www.msmvps.com


Thanks a lot for the help here. I can now see both my CD and DVD..

CD-Rom or DVD Disappeared

Remove the Upperfilters and Lowerfilters values completely from the
following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Click Start, Run and enter REGEDIT Go to the branch indicated above,
locate the Upperfilters and Lowerfilters values. Right click each and
select Delete.

If you desire, you can right click on the {4D36E965..........} branch
and select Export. This will create a REG file that can be re-imported
should you find a need to.

You may also want to delete the following 4 Registry keys, as per the
instructions above:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr

Or apply this manual edit: Save the file below to your hard drive.
Navigate to where you saved it and double click the file. A
confirmation dialog will appear when the script is done. You may need
to reboot for the change to take effect.

This is what I did to get it back to work again. Thanks for the link
again.. I really appreciate it much....
 
R

Robersabel

In 'My Computer' it reads the DVD/CD-RW Drive ("D"). When I 'Send To' and in
the written phase, it begins to transfer for several minutes, and stops.
I received the following:

Cannot complete the CD writing wizard. There was an error in the writing
process.

I change the 650 MB CD-RW and received the same response.

Robert

mikejanj said:
The CDGONE did the trick! My CD and DVD drives are now accessible. Thank
you for your assistance!

Wesley Vogel said:
Restore CD/DVD Drives to Explorer
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

Restore Missing CD Drive
http://aumha.org/downloads/cdgone.zip

[[The popular CDGONE patch. CD drives may vanish in Windows Explorer, Device
Manager, etc. if a third-party CD-burning package has been uninstalled and
Registry references for some code modules aren’t removed successfully. This
patch and a reboot usually will restore the missing drives. Any third
party package still required will then have to be re-installed. ]]
http://aumha.org/reg3.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
mikejanj said:
After removing Musicmatch from my computer I cannot access my CD or DVD
drives. I've read (Microsoft Knowledge Base) that after removing CD
writing programs that this sometimes happens and that some changes need
to be made in the registry. It is stressed that a backup of the registry
should be made before making any changes to the registry . . . AT YOU OWN
RISK. My question is - how big is the registry - can I backup to a
floppy or USB Flash drive or should I put the backup on my hard drive?
Also, if there is a problem with the registry now, would it be silly to
back up a registry that is not correct? I am running XP Home Edition -
"Backup" is supposedly on my XP CD but I'm not able to use CD drive! Any
info would be appreciated!!
 
R

Robersabel

Complete loss of CD-ROM function. My Computer>Double click CD Drive (D:)
Message: "Please insert a disc into drive D:"
Insert disc. Freezes up. No control. Eject CD-ROM, and control resumes.

Please note: In Device Manager>Network adapters reveals two explanation
marks in yellow on entries: Microsoft Tun miniport adapter #2
Microsoft Tun miniport adapter #3

Gained second entry after trying several corrective actions to no avail

As often as problem is mentioned, I would think Microsoft would provide an
answer to at least my previos entry.

Robert

Robersabel said:
In 'My Computer' it reads the DVD/CD-RW Drive ("D"). When I 'Send To' and in
the written phase, it begins to transfer for several minutes, and stops.
I received the following:

Cannot complete the CD writing wizard. There was an error in the writing
process.

I change the 650 MB CD-RW and received the same response.

Robert

mikejanj said:
The CDGONE did the trick! My CD and DVD drives are now accessible. Thank
you for your assistance!

Wesley Vogel said:
Restore CD/DVD Drives to Explorer
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

Restore Missing CD Drive
http://aumha.org/downloads/cdgone.zip

[[The popular CDGONE patch. CD drives may vanish in Windows Explorer, Device
Manager, etc. if a third-party CD-burning package has been uninstalled and
Registry references for some code modules aren’t removed successfully. This
patch and a reboot usually will restore the missing drives. Any third
party package still required will then have to be re-installed. ]]
http://aumha.org/reg3.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In mikejanj <[email protected]> hunted and pecked:
After removing Musicmatch from my computer I cannot access my CD or DVD
drives. I've read (Microsoft Knowledge Base) that after removing CD
writing programs that this sometimes happens and that some changes need
to be made in the registry. It is stressed that a backup of the registry
should be made before making any changes to the registry . . . AT YOU OWN
RISK. My question is - how big is the registry - can I backup to a
floppy or USB Flash drive or should I put the backup on my hard drive?
Also, if there is a problem with the registry now, would it be silly to
back up a registry that is not correct? I am running XP Home Edition -
"Backup" is supposedly on my XP CD but I'm not able to use CD drive! Any
info would be appreciated!!
 
O

Olórin

Robersabel said:
Complete loss of CD-ROM function. My Computer>Double click CD Drive (D:)
Message: "Please insert a disc into drive D:"
Insert disc. Freezes up. No control. Eject CD-ROM, and control resumes.

Please note: In Device Manager>Network adapters reveals two explanation
marks in yellow on entries: Microsoft Tun miniport adapter #2
Microsoft Tun miniport adapter #3

Gained second entry after trying several corrective actions to no avail

As often as problem is mentioned, I would think Microsoft would provide an
answer to at least my previos entry.

Robert

Robersabel said:
In 'My Computer' it reads the DVD/CD-RW Drive ("D"). When I 'Send To' and in
the written phase, it begins to transfer for several minutes, and stops.
I received the following:

Cannot complete the CD writing wizard. There was an error in the writing
process.

I change the 650 MB CD-RW and received the same response.

Robert

mikejanj said:
The CDGONE did the trick! My CD and DVD drives are now accessible. Thank
you for your assistance!

:

Restore CD/DVD Drives to Explorer
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

Restore Missing CD Drive
http://aumha.org/downloads/cdgone.zip

[[The popular CDGONE patch. CD drives may vanish in Windows Explorer, Device
Manager, etc. if a third-party CD-burning package has been uninstalled and
Registry references for some code modules aren't removed successfully. This
patch and a reboot usually will restore the missing drives. Any third
party package still required will then have to be re-installed. ]]
http://aumha.org/reg3.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In mikejanj <[email protected]> hunted and pecked:
After removing Musicmatch from my computer I cannot access my CD or DVD
drives. I've read (Microsoft Knowledge Base) that after removing CD
writing programs that this sometimes happens and that some changes need
to be made in the registry. It is stressed that a backup of the registry
should be made before making any changes to the registry . . . AT YOU OWN
RISK. My question is - how big is the registry - can I backup to a
floppy or USB Flash drive or should I put the backup on my hard drive?
Also, if there is a problem with the registry now, would it be silly to
back up a registry that is not correct? I am running XP Home Edition -
"Backup" is supposedly on my XP CD but I'm not able to use CD drive! Any
info would be appreciated!!

In February of last year you hijacked a thread that was then over 2½ years
old (assuming your system time is correct) with an unrelated post about
failing CD writing. You then follow up more than a year later with a
different post about CD drive failure.

I'd suggest you try starting your own thread, clearly stating the symptoms
of your own problem ("gained second entry"?) with full detail (what were the
"several corrective actions" that were of no avail?).

And re your "I would think Microsoft would provide an answer to at least my
previos entry" - this is not Microsoft support. Although you're accessing it
through the web, it is a newsgroup and respondents are volunteers from
anywhere, not (necessarily) Microsoft staff. you won't get an answer *from
Microsoft* here (although folk may well point you to an article somewhere on
Microsoft's website).
 

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