CD ROM and DVD do not work properly

[golfeng]

My CD rom is MITSU&MI CR-48XCTE and it does not read a disc when inserted.
The device manager and troubleshoot do not recognize a problem. (Drive F)

My DVD is IDE DVD-ROM16X This does read the disc, but I can not download
anything to the disc. It says I do not have permission to download and to
see the administrator - which I do not know what that means or how to gain
access to change so I can download to the disc. (I am the owner and sole user
of this computer) The device mangaer and troubleshoot do not recognize a
problem with this either. The drivers are updated on both and they have
worked in the past without any new additions being installed. (Drive E)

Have both disc drives just gone bad and I need new ones or is there
something I have accidently clicked on that the drives do not work

Thanks for your help.
Operating System: Windows XP

 

[Jerry]

This is the WindowsXP Security Admin forum - you want the WindowsXP
Hardware.

 

[golfeng]

Thanks, I added my problem to the Hardware site. I had thought since the
error message directed me to the administrator, that this was the appropriate
site. Hopefully, the hardware forum will be able to help. Thanks, again.