CD & DVD Won't Work

[Bob Headrick]

(e-mail address removed)> wrote in message

All of a sudden neither my CD nor DVD will work. In device manager
there is a yellow exclamation point and an error message saying that
the driver may be corrupt (error 39). I have tried uninstalling and
reinstalling both drives; updating drivers; opened the case and
checked for loose connections. Nothing helps. Here are the devices I

See http://support.microsoft.com/default.aspx?scid=kb;en-us;314060 also
there was a bit of a discussion on this topic recently in the
microsoft.public.windows.vista.hardware_devices newsgroup. (It affects both
XP and Vista).

Regards,
Bob Headrick, MS MVP Printing/Imaging

 

[swanner]

All of a sudden neither my CD nor DVD will work. In device manager
there is a yellow exclamation point and an error message saying that
the driver may be corrupt (error 39). I have tried uninstalling and
reinstalling both drives; updating drivers; opened the case and
checked for loose connections. Nothing helps. Here are the devices I
have:
HL-DT-ST CD-RW GCE-8483B
HL-DT-ST DVDD-ROM GDR8164B

Your help will be appreciated.

Jim

 

[Ivor Jones]

: : All of a sudden neither my CD nor DVD will work.

Erm.. this is a printer group....

Ivor

 

[DanG]

Uninstall the IDE controller, not the drives, and reboot.