CD/DVD drive not working

[Guest]

suddenly my cd's are not working i have gone into device manager and says
drivers are updated. Did a system check and my cd/dvd drive is showing up as
not there. I got an error message.

Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)

Click 'Check for solutions' to send data about this device to Microsoft and
to see if there is a solution available.

 

[Andre Da Costa[ActiveWin]]

Go back to Device Manager, uninstall the drive, restart the computer and let
it redetect it.

 

[Peter Foldes]

See these MS-KB's. It describes the reason and offers the fix. Includes your Code 39 issue

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

 

[Peter Foldes]

Andre

That is not going to solve the OP's issue here. His Upper and Lower filters are in question.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

 

[Guest]

I have followed the links and deleted the keys upper and lower filters but
still have same problem not made any difference to my drive at all

 

[Guest]

Could your CD ROM drive be trying to use the same drive letter as a hard
drive or another CD ROM drive? This will certainly cause it to not appear.
I would try deleting the drive in question from Device Manager, if its there.


I'm sorry, I'm not sure how to reasign a drive a new letter. But I suspect
this might be your problem.

 

[MICHAEL]

Did you reboot after editing the registry?


-Michael