CD DVD ROM Error

D

Dale Triol

My Computer does not indicate that I have a DVD ROM and
DVD/CD's do not work when inserted in the drive.
The Device Manager indicates that the DVD Driver is there,
however there is a yellow circle with a red exclamation
mark over the drive.
What does the yellow circle mean?
It has been suggested that I unistall and reinstall the
driver. I have the Microsoft instructions for modifying
the registry. Is this one and the same?
If not how does one unistall and install the driver?
Thank you.
 
K

Kev

Right click on "My Computer" icon
Selet "Properties"
Click on the "Hardware" tab
Click the "Device Manager" Button
Locate your malfunctioning device
Right click on this device
Select "remove" or "uninstall"
Reboot.

Windows should automatically restore this device.
If this does not work:

Go to the manufacturers home page and locate the newest
drivers for your drive.
Follow the instructions on finding your device, only this
time select "properties" instead of remove/uninstall.
Click "update driver"
Follow options that allow you to select the driver from a
list.
Click "have disk" and point the location to the directory
on your machine that contains the new driver.
Click ok and then reboot once the driver has been updated.
 

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