CD/DVD no longer works

[D. Meyer]

The CD/DVD no longer works if I put a CD in the drive it says "Insert Disc" I
have not installed any new software. If I have a CD in when I start the
computer I can hear the CD spin up so I know the CD works. I have tried to
unistall and reinstall driver with no luck..

 

[Just.some.guy]

Hi...try this: go to start...then computer...*right* click...properties,
hardware, device manager...cd/dvd drive, *right* click *uninstall* the
drive, click ok, restart computer. Windows will find drive and correct
drivers upon restart. Please post back with results.

 

[Just.some.guy]

*** that info was for XP...not Vista...sorry, wrong newsgroup Still might
work though.

 

[flambe]

Open the case and see is the cables have come loose.
If a laptop make sure the drive is firmly seated in its bay.

 

[Phil]

You are supposed to go to the registry, find
{4D36E965-E325-11CE-BFC1-08002BE10318} and delete the upper and lower
filters. See support.microsoft.com/default.aspx/kb/314060 for complete
details. In my case, however, I cannot find the upper and lower filters. I
have attached a copy of the registry key and if someone can tell me where the
upper and lower filters are I will be eternally grateful.


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"Class"="CDROM"
"ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll,-17001"
@="DVD/CD-ROM drives
"IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,\
00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,\
2d,00,33,00,30,00,00,00,00,00
"Installer32"="storprop.dll,DvdClassInstaller"
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"SilentInstall"="1"
"NoInstallClass"="1"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

 

[Ronnie Vernon MVP]

Phil

That KB article (314060) is written for Windows XP, not Vista.

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience

You are supposed to go to the registry, find
{4D36E965-E325-11CE-BFC1-08002BE10318} and delete the upper and lower
filters. See support.microsoft.com/default.aspx/kb/314060 for complete
details. In my case, however, I cannot find the upper and lower filters.
I
have attached a copy of the registry key and if someone can tell me where
the
upper and lower filters are I will be eternally grateful.


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"Class"="CDROM"
"ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll,-17001"
@="DVD/CD-ROM drives"
"IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\

74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,\

00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,\
2d,00,33,00,30,00,00,00,00,00
"Installer32"="storprop.dll,DvdClassInstaller"
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"SilentInstall"="1"
"NoInstallClass"="1"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"


--
Nurdley

Open the case and see is the cables have come loose.
If a laptop make sure the drive is firmly seated in its bay.

 

[Ronnie Vernon MVP]

Check the following articles to see if any of these apply.

When you insert a CD or a DVD, Windows Vista may not recognize the disc:
http://support.microsoft.com/kb/939052

You may be unable to read from DVD-R DL or DVD+R DL discs that were recorded
in Windows Vista:
http://support.microsoft.com/kb/933207

The CD drive or the DVD drive does not work as expected on a computer that
you upgraded to Windows Vista:
http://support.microsoft.com/default.aspx/kb/929461

Windows Vista does not detect a DVD-R disc that was formatted two times:
http://support.microsoft.com/kb/948177

When you try to use DVD-Rs or DVD-RWs interchangeably, a consumer
electronics DVD player or DVD recorder may be incompatible with the DVD
drive in a Windows Vista-based computer:
http://support.microsoft.com/kb/931698

 

[Phil]

No wonder it didn't work. But Vista will still not recognise my DVD as a
DVD, only as a CDRom. I have tried everything suggested in this post and I
still can not get a DVD driver installed-only a CD driver. What do I do?
--
Nurdley

Phil

That KB article (314060) is written for Windows XP, not Vista.

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience

You are supposed to go to the registry, find
{4D36E965-E325-11CE-BFC1-08002BE10318} and delete the upper and lower
filters. See support.microsoft.com/default.aspx/kb/314060 for complete
details. In my case, however, I cannot find the upper and lower filters.
I
have attached a copy of the registry key and if someone can tell me where
the
upper and lower filters are I will be eternally grateful.


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"Class"="CDROM"
"ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll,-17001"
@="DVD/CD-ROM drives"
"IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\

74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,\

00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,\
2d,00,33,00,30,00,00,00,00,00
"Installer32"="storprop.dll,DvdClassInstaller"
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"SilentInstall"="1"
"NoInstallClass"="1"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"


--
Nurdley

Open the case and see is the cables have come loose.
If a laptop make sure the drive is firmly seated in its bay.

 

[Phil]

The article 929461 is exactly the one that you told me is not for Vista. I
cannot find the upper and lower filters.

 

[Phil]

Thanks for your very quick response, but I have applied the fixes in every
one of these articles, and my computer still insists on using a CD driver
instead of a DVD driver. I am getting ready to smash it to bits, but even
then I don't think it would help.

Phil

 

[Ronnie Vernon MVP]

Phil

See my reply to D. Meyer in this thread.

The presence of the Upper and Lower Filters in those registry keys may
depend on a third party CD/DVD application being installed on the system.

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience

No wonder it didn't work. But Vista will still not recognise my DVD as a
DVD, only as a CDRom. I have tried everything suggested in this post and
I
still can not get a DVD driver installed-only a CD driver. What do I do?
--
Nurdley

Phil

That KB article (314060) is written for Windows XP, not Vista.

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience

You are supposed to go to the registry, find
{4D36E965-E325-11CE-BFC1-08002BE10318} and delete the upper and lower
filters. See support.microsoft.com/default.aspx/kb/314060 for complete
details. In my case, however, I cannot find the upper and lower
filters.
I
have attached a copy of the registry key and if someone can tell me
where
the
upper and lower filters are I will be eternally grateful.


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"Class"="CDROM"
"ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll,-17001"
@="DVD/CD-ROM drives"
"IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\

74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,\

00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,\
2d,00,33,00,30,00,00,00,00,00
"Installer32"="storprop.dll,DvdClassInstaller"
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"SilentInstall"="1"
"NoInstallClass"="1"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"


--
Nurdley


:

Open the case and see is the cables have come loose.
If a laptop make sure the drive is firmly seated in its bay.

 

[Peter Foldes]

Phil

Under this key below in your reg (in the Drive Type) what value is set. 1, 2 or 3

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD Burning\Drives

 

[D. Meyer]

Peter
How do I get to this key to check.. Phil when you are done with the hammer
can I use it?

 

[Phil]

Hi Peter,

This is what I found-there were 2 keys:


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD
Burning\Drives\Volume{2f2918b9-8318-11dc-966b-806e6f6e6963}]
"Drive Type"=dword:00000011
"IsImapiDataBurnSupported"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD
Burning\Drives\Volume{2f2918b9-8318-11dc-966b-806e6f6e6963}\Current Media]
"Blank Disc"=dword:00000001
"Live FS"=dword:00000000
"Can Close"=dword:00000000
"Set"=dword:00000001

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD
Burning\Drives\Volume{3c9bf32e-8a21-11db-8189-806d6172696f}]
"Drive Type"=dword:000053f7
"IsImapiDataBurnSupported"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD
Burning\Drives\Volume{3c9bf32e-8a21-11db-8189-806d6172696f}\Current Media]
"Blank Disc"=dword:00000001
"Live FS"=dword:00000000
"Can Close"=dword:00000000
"IsImapiDataBurnSupported"=dword:00000000
"Set"=dword:00000001

I appreciate your help.

Phil

PS to Don: you have to go to RUN and type in Regedit and follow the steps to
find the key.

 

[Bob Eyster]

The KB does work for Vista. The KB article I have says it's for XP and Vista
Beta 2, but it does work on the final release of Vista. I use it all the
time.

Vista has a habit of braking communications with the CD/DVD ROM for no
reason. Hopefully this will be fixed in SP 1 Along with Vista resetting to
default setting for no reason.

Here's a copy of my reg entry. Sometimes there is both the upper and Lower
filter. The st5eps I go through to fix the CD/DVD issue is to go to Device
Manager and Uninstall all CD/DVD ROMs---go to the reg key and delete the
upper and lower filters if any---make sure you back up the registry first.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"Class"="CDROM"
"ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll,-17001"
@="DVD/CD-ROM drives"
"IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,\
00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,\
2d,00,33,00,30,00,00,00,00,00
"Installer32"="storprop.dll,DvdClassInstaller"
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"SilentInstall"="1"
"NoInstallClass"="1"
"LowerFilters"=hex(7):50,00,78,00,48,00,65,00,6c,00,70,00,32,00,30,00,00,00,00,\
00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0000]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0004]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"



--

Bob Eyster
MS Windows Vista Home Premium

No wonder it didn't work. But Vista will still not recognise my DVD as a
DVD, only as a CDRom. I have tried everything suggested in this post and
I
still can not get a DVD driver installed-only a CD driver. What do I do?
--
Nurdley

Phil

That KB article (314060) is written for Windows XP, not Vista.

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience

You are supposed to go to the registry, find
{4D36E965-E325-11CE-BFC1-08002BE10318} and delete the upper and lower
filters. See support.microsoft.com/default.aspx/kb/314060 for complete
details. In my case, however, I cannot find the upper and lower
filters.
I
have attached a copy of the registry key and if someone can tell me
where
the
upper and lower filters are I will be eternally grateful.


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"Class"="CDROM"
"ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll,-17001"
@="DVD/CD-ROM drives"
"IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\

74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,\

00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,\
2d,00,33,00,30,00,00,00,00,00
"Installer32"="storprop.dll,DvdClassInstaller"
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"SilentInstall"="1"
"NoInstallClass"="1"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"


--
Nurdley


:

Open the case and see is the cables have come loose.
If a laptop make sure the drive is firmly seated in its bay.

 

[Peter Foldes]

Phil

I do not have Vista in front of me but I believe that the D Word should be set at 2. Make SURE you BACK UP those keys before changing them. I recommend the latter very strongly before changing

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Hi Peter,

This is what I found-there were 2 keys:


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD
Burning\Drives\Volume{2f2918b9-8318-11dc-966b-806e6f6e6963}]
"Drive Type"=dword:00000011
"IsImapiDataBurnSupported"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD
Burning\Drives\Volume{2f2918b9-8318-11dc-966b-806e6f6e6963}\Current Media]
"Blank Disc"=dword:00000001
"Live FS"=dword:00000000
"Can Close"=dword:00000000
"Set"=dword:00000001

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD
Burning\Drives\Volume{3c9bf32e-8a21-11db-8189-806d6172696f}]
"Drive Type"=dword:000053f7
"IsImapiDataBurnSupported"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD
Burning\Drives\Volume{3c9bf32e-8a21-11db-8189-806d6172696f}\Current Media]
"Blank Disc"=dword:00000001
"Live FS"=dword:00000000
"Can Close"=dword:00000000
"IsImapiDataBurnSupported"=dword:00000000
"Set"=dword:00000001

I appreciate your help.

Phil

PS to Don: you have to go to RUN and type in Regedit and follow the steps to
find the key.
--
Nurdley

Peter
How do I get to this key to check.. Phil when you are done with the hammer
can I use it?