CD/DVD Driver Puzzle

[Guest]

I'm working with a Sharp laptop running XP Pro. The laptop is six months old.
I ran into a problem where the CD Driver became inaccessible then Windows
suddenly displayed the message that new hardware was found and it wanted to
install a driver that was not signed by Microsoft. I didn't know what made
this happen, but I said OK. The drive now has a Yellow warring icon being
displayed in device manager showing there is a problem with that device.

I made a ghost backup and contacted Sharp Support. They restored the system
with a recovery CD and it works. They I restored the HD back to an earlier
Ghost image and the same problem comes back.

Any suggestions?

Thanks,

TG

 

[Guest]

Looks like the "Ghost" has the ghost in it. Repair it again and create a
new "Ghost".
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[Guest]

This is not a Ghost problem. This is a problem involving a missing or corrupt
driver in XP. Any other suggestion?