CD DVD drive - not showing files

[Guest]

I upgraded a Sempron based machine to Vista Business Enetrprise, and the DC
DVD drive no longer works. In Control panel/System/devices it say every thing
is OK.

But when you put a CD in, it does cannot read it.

I have followed some threads toa Microsoft post that say in regedit delete
the upperfilters and lowerfilters. But these entries are NOT there todelete
so this isnot an option.

I have loaded the latest flash bios drivers for the Lite-on SHM 165P6S,
still no joy.
Any ideas?

 

[Cari \(MS-MVP\)]

Can it read a DVD disk? If it can read a DVD and not a CD, then the CD
laser has died.... there are two different lasers in the optical drive, one
for the DVD side and one for the CD side. It could just be very dirty, in
which case use a standard CD cleaning kit, or replace the drive.

 

[Rock]

I upgraded a Sempron based machine to Vista Business Enetrprise, and the DC
DVD drive no longer works. In Control panel/System/devices it say every
thing
is OK.

But when you put a CD in, it does cannot read it.

I have followed some threads toa Microsoft post that say in regedit delete
the upperfilters and lowerfilters. But these entries are NOT there
todelete
so this isnot an option.

I have loaded the latest flash bios drivers for the Lite-on SHM 165P6S,
still no joy.
Any ideas?

Optical drives do not work as expected after you upgrade a computer to
Windows Vista
http://support.microsoft.com/kb/929461/en-us