cd/dvd drawer problems

[zoepiglet]

Hi lately the computer has been unable to redognise dvd and cd RW disc
reading them as read only. As well as that the actual drive itself won
respond to opening and needs the computer to be shut down before it wil
open the drawer.

Any ideas????

I have a NEC with a HL-DT-ST DVDRAM GSA 4163B dvd/cd driver, if tha
makes any sense to anyone?

I've run all teh virus scans i can, all the spyware and registr
programmes and all say the computer is clean and that the dvd/cd driv
is running properly so i dont know what else to do.

Any ideas??????

Thanks

Zo

 

[Cari \(MS-MVP\)]

Replace the drive.

 

[zoepiglet]

Sorry do you mean the physical drive or the drivers? I have tried to
update the drivers and re-instal but it says i have the latest driver
and its working properly.

Thanks

Zoe