cd drive incorrect function

[don johnson]

"Incorrect function" error message when you access the CD-
ROM drive, the DVD-ROM drive, or the CD-RW drive
I do not nor never have installed any Roxio software
however teh fix given by microsoft is to uninstall Roxio.

Any other help?

 

[Nathan McNulty]

http://support.microsoft.com/default.aspx?scid=kb;en-us;321641

This is the one you already saw, but I'm putting it up for others who
have the same problem:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;315350