CD Burner Tray Randomly Opens and Closes

[Denzel]

I'm not going to have many details but maybe someone has run across the same
problem. It's on a friend's computer that I have not looked at personally.
I would guess there's a program that making this happen, but he's not into
computers enough to find it himself. It is a Dell 8000 series computer
running XP but with a non-Dell CD burner that he installed. The computer
will automatically eject the CD tray and also close the tray. It will
happen when the computer is idle and nobody is running anything on it. Is
there a known problem with any software that will cause this? TIA

 

[Lem]

I'm not going to have many details but maybe someone has run across the same
problem. It's on a friend's computer that I have not looked at personally.
I would guess there's a program that making this happen, but he's not into
computers enough to find it himself. It is a Dell 8000 series computer
running XP but with a non-Dell CD burner that he installed. The computer
will automatically eject the CD tray and also close the tray. It will
happen when the computer is idle and nobody is running anything on it. Is
there a known problem with any software that will cause this? TIA

I have read descriptions of some viruses that do this -- do a scan with updated
virus definitions.

 

[Carolyn]

I'm not going to have many details but maybe someone has run across the same
problem. It's on a friend's computer that I have not looked at personally.
I would guess there's a program that making this happen, but he's not into
computers enough to find it himself. It is a Dell 8000 series computer
running XP but with a non-Dell CD burner that he installed. The computer
will automatically eject the CD tray and also close the tray. It will
happen when the computer is idle and nobody is running anything on it. Is
there a known problem with any software that will cause this? TIA

I had a trojan on my computer once (that the kids downloaded with some game
add-on) that opened and closed the CD tray. If you do not have a trojan
program installed, you can download The Cleaner and run it to see if it
finds anything. I cannot remember what the name of that trojan was as it
has been some time ago.
Carolyn