ccSvcHost using 100% CPU....

[William B. Lurie]

When I brought the system out of hibernation this morning,
I found the System using 100% of CPU resources for about
15 minutes, making it almost impossible to do anything else
at the same time. Never saw this before. Any advice, other
than go have a cup of coffee and come back? Event viewer/log
showed no clue other than "WIA entering running state"......

 

[Daave]

When I brought the system out of hibernation this morning,
I found the System using 100% of CPU resources for about
15 minutes, making it almost impossible to do anything else
at the same time. Never saw this before. Any advice, other
than go have a cup of coffee and come back? Event viewer/log
showed no clue other than "WIA entering running state"......

I'm not sure if WIA is relevant or not, but it wouldn't hurt to disable
it to see what effect that might have.

Also, have you ever used Process Explorer to determine which sub-process
is calling upon the System process?

Is this behavior brand new? If so, what have you done recently that
might have caused it? (Examples are the installation of new programs,
updates, or devices. Obviously, malware needs to be ruled out.)

Finally, other than when coming out of hibernation, does your PC ever
exhibit this particular symtpom (System using 100% of CPU) any other
time? Once the 15 minutes pass, does your PC perform well?

Oops! I just noticed your Subject Line! In the future, this information
should also be in the body of your post! That process belongs to Norton,
which is a well-known resource hog. Have you considered uninstalling
Norton and switching to a superior program that uses fewer resources and
causes fewer conflicts? I personally recommend Avira Antivir.

 

[William B. Lurie]

http://www.processlibrary.com/directory/files/ccsvchst/

Maybe Norton was doing a scan.. was there much hd activity?

I have Norton set to do *no* scans except when I specifically
request one. Yes, the HD light was flickering.

 

[William B. Lurie]

I'm not sure if WIA is relevant or not, but it wouldn't hurt to disable
it to see what effect that might have.

I'll try that. But this is entirely new behavior.

Also, have you ever used Process Explorer to determine which sub-process
is calling upon the System process?

No, nobody ever led me to that. And please note that SvcHost was listed
with System as having called it, not Compaq-Owner, so I don't believe
it was Norton-related.

Is this behavior brand new? If so, what have you done recently that
might have caused it? (Examples are the installation of new programs,
updates, or devices. Obviously, malware needs to be ruled out.)

Brand new, and nothing recently installed.

Finally, other than when coming out of hibernation, does your PC ever
exhibit this particular symtpom (System using 100% of CPU) any other
time? Once the 15 minutes pass, does your PC perform well?

No, it's new, and I had no choice but to wait until whatever
it was doing, it was finished doing it.

Oops! I just noticed your Subject Line! In the future, this information
should also be in the body of your post! That process belongs to Norton,
which is a well-known resource hog. Have you considered uninstalling
Norton and switching to a superior program that uses fewer resources and
causes fewer conflicts? I personally recommend Avira Antivir.

Why do you think that process 'belongs to Norton'. when the *system* was
listed as having invoked it? And yes, I know how hoggish Norton can be,
but on those occasions when it is, I can identify it as having been
called in Task Manager. And over the years, I've lived through all of
Symantec's intrusive workings, and have stayed with them while they grew
until now they are so helpful whenever I call them, that I wouldn't even
consider switching.

 

[Unknown]

Norton strikes again.

I'll try that. But this is entirely new behavior.

No, nobody ever led me to that. And please note that SvcHost was listed
with System as having called it, not Compaq-Owner, so I don't believe
it was Norton-related.

Brand new, and nothing recently installed.

No, it's new, and I had no choice but to wait until whatever
it was doing, it was finished doing it.

Why do you think that process 'belongs to Norton'. when the *system* was
listed as having invoked it? And yes, I know how hoggish Norton can be,
but on those occasions when it is, I can identify it as having been
called in Task Manager. And over the years, I've lived through all of
Symantec's intrusive workings, and have stayed with them while they grew
until now they are so helpful whenever I call them, that I wouldn't even
consider switching.

 

[William B. Lurie]

Norton has been a whipping-boy for years, and for
years they *earned* it. But I have never had a virus or worm
or anything else that invaded me, and I credit Norton with that.
And their on-line chat tech service is superb.

Th glitch I'm complaining about was shown on Task Manager
as having SYSTEM as its host, and all Norton programs
show Compaq-Owner as host. This one even denied me permission
to end it.

 

[Unknown]

What about the last problem of failing to hibernate in 2 hours?

 

[Unknown]

PS-----I have never had a virus or worm that invaded me, AND I do NOT use
Norton.
Why are you giving credit to Norton?

 

[Daave]

I'll try that. But this is entirely new behavior.

No, nobody ever led me to that. And please note that SvcHost was
listed with System as having called it, not Compaq-Owner, so I don't
believe it was Norton-related.

There is some confusion here!

What is the name of the subprocess?

SvcHost

or

ccSvcHost

or

ccSvcHst

I am sure Norton latches onto SYSTEM as well. Either uninstall Norton as
earlier suggested or post to a Norton forum where others who have
experienced the same problem can guide you with regard to changing a
specific setting. Or contact their support.

 

[William B. Lurie]

That problem, once we solved it, has not returned.

 

[William B. Lurie]

There is some confusion here!

What is the name of the subprocess?

SvcHost

or

ccSvcHost

or

It is this one:

ccSvcHst<<<<<<<<<<

I am sure Norton latches onto SYSTEM as well. Either uninstall Norton as
earlier suggested or post to a Norton forum where others who have
experienced the same problem can guide you with regard to changing a
specific setting. Or contact their support.

You may recall that I worked with Norton last time around, and they
showed me how to make sure that Norton Anti-Virus *never* intrudes
or does a scan all by itself. As for Norton latching onto SYSTEM,
I didn't think so, but you say you're *sure*......Let's see what
other ideas come out, before I tackle Norton.

 

[William B. Lurie]

PS-----I have never had a virus or worm that invaded me, AND I do NOT use
Norton.
Why are you giving credit to Norton?

Well, I do because they have been, going back into Windows 3.1
days, been the only anti-virus software I've used, and I'm
sure that others can do it well also. But I credit their installed
software as being 100% effective at keeping me virus-free.

 

[Daave]

It is this one:

ccSvcHst<<<<<<<<<<

Well, that's a Norton process, my friend!

You may recall that I worked with Norton last time around, and they
showed me how to make sure that Norton Anti-Virus *never* intrudes
or does a scan all by itself.

From what I can tell, it's intruding again.

As for Norton latching onto SYSTEM,
I didn't think so, but you say you're *sure*......Let's see what
other ideas come out, before I tackle Norton.

I'm sure because of others' experiences. I'm sure you'll reach the same
conclusion if you Google the terms ccsvchst and cpu. First hit:

http://community.norton.com/t5/Norton-Internet-Security-Norton/ccsvchst-exe-cpu-usage-Issue/m-p/2888

Some have reported success by uninstalling Norton, using the removal
tool you need to download from their website, and reinstalling the
latest version. Then again, if it were me, I wouldn't do that last step.

 

[William B. Lurie]

WOW! That does put the monkey right back onto Norton's
back, and I'm going to get with them on it. Thanks for setting it
straight. I'll report back again.

 

[Daave]

YW. Keep us posted.

WOW! That does put the monkey right back onto Norton's
back, and I'm going to get with them on it. Thanks for setting it
straight. I'll report back again.

 

[William B. Lurie]

I spent 1/2 hour online with Norton Chat Support.
They took control of my desktop and opened
Norton Anti-Virus, and, sure enough, it was set
again to do "Idle Time Scan". I had them reset
everything as I prefer it...NO automatic scans
ever. I don't know how they got reset.....but I
really appreciate the level of support I get from
them.

 

[Daave]

Hopefully, it will stay that way.

If it reverts once more, do you now know how to disable it?

 

[William B. Lurie]

I think so, Daave......but if not, I can count
on their techies to do it again, and next time I'll
ask them to do it slowly so I can copy it
step-by-step. And I'll make another back-up clone
tomorrow.

 

[Daave]

Good to know you have a good backup strategy.

I think so, Daave......but if not, I can count
on their techies to do it again, and next time I'll
ask them to do it slowly so I can copy it
step-by-step. And I'll make another back-up clone
tomorrow.

 

[Unknown]

You credit them but I believe it is YOU that kept your system virus free by
not clicking on unknown items.
I do not (and won't) use Norton and have never had a virus. The only
protection I use is WSE and I installed it
fairly recently.