Catch 22 when installing new mouse

[The Old Timer]

My wife knew that my Microsoft cordless optical mouse was just about dead
came back the other day with a new Belkin wireless keyboard & wireless
optical mouse. I just plugged the transmitter into my USB2 port & both were
immediately recognized.

Both keyboard & mouse have extra functions which are only available when you
install the software. When you open the software you have the choice of
clicking on 3 basic choices mouse, keyboard or mouse & keyboard since
presumably the mouse & keyboard must also be available separately. The
problem is that when I click on mouse & keyboard it says that it has already
detected a mouse already initialed & this is likely to conflict with the new
one so uninstall it first. I assume that when Windows detected the mouse it
just installed some generic driver. So if I go to device manager & delete
the current driver I don't have any mouse with which to assess the new
software. How do I overcome this?

 

[Bob S.]

If windows doesn't have a driver that matches (or a generic one), after you
reboot or tell it to refresh and search for new devices, it will open the
Add Hardware Wizard. You won't be stuck without a mouse - once windows
opens. If you are for some odd reason, just put the old mouse back on, load
in the drivers for the new one, uninstall any old mouse software (Add/Remove
Software) then reboot. You should be fine (say's the consultant in the back
of the room who doesn't have to live with the problem......;-)

Bob S.

 

[Dave Wilcox]

Have a look at the Mouse problem 20/03/05 from myself Dave Wilcox. I had
optical Wireless mouse probs and managed to solve. It seems you have to
remove all trace of the old drivers as they will conflict according to the
MS site. Hope this helps you solve.

Dave

If windows doesn't have a driver that matches (or a generic one), after
you
reboot or tell it to refresh and search for new devices, it will open the
Add Hardware Wizard. You won't be stuck without a mouse - once windows
opens. If you are for some odd reason, just put the old mouse back on,
load
in the drivers for the new one, uninstall any old mouse software
(Add/Remove
Software) then reboot. You should be fine (say's the consultant in the
back
of the room who doesn't have to live with the problem......;-)

Bob S.