Can't use Instant Messaging

D

Dan Houghton

I'm trying to setup instant messaging on Outlook 2002,
but when I check the box to enable it an msgbox comes up
which states MSN Messenger 3.5 or later is required. I'm
already running MSN Messenger 6.1. Any ideas?

Dan
 
D

Dan Houghton

The message says "MSN Messenger", and it offers to take
me to the MSN messenger upgrade page, not Windows
Messenger.

I have a nasty little problem with Windows Messenger and
wonder if that is the problem with Outlook. MSN
Messenger works fine, but Windows Messenger won't load.

Dan
-----Original Message-----
Does it say windows messenger or msn messenger 3.5?

Outlook 2002 requires Windows messenger, not MSN.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups? as_ugroup=microsoft.public.outlook.*&num=30

I'm trying to setup instant messaging on Outlook 2002,
but when I check the box to enable it an msgbox comes up
which states MSN Messenger 3.5 or later is required. I'm
already running MSN Messenger 6.1. Any ideas?

Dan


.
 
P

Pat-Keone B. Raquel

The MSN messenger does not integrate its features with
Outlook 2K2 or 2K3. The one that works is Windows
Messenger 4.7.
-----Original Message-----
The message says "MSN Messenger", and it offers to take
me to the MSN messenger upgrade page, not Windows
Messenger.

I have a nasty little problem with Windows Messenger and
wonder if that is the problem with Outlook. MSN
Messenger works fine, but Windows Messenger won't load.

Dan
-----Original Message-----
Does it say windows messenger or msn messenger 3.5?

Outlook 2002 requires Windows messenger, not MSN.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups? as_ugroup=microsoft.public.outlook.*&num=30

I'm trying to setup instant messaging on Outlook 2002,
but when I check the box to enable it an msgbox comes up
which states MSN Messenger 3.5 or later is required. I'm
already running MSN Messenger 6.1. Any ideas?

Dan


.
.
 
D

Diane Poremsky [MVP]

Both should load - I'm often logged into both using different IM accounts...

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30

Dan Houghton said:
The message says "MSN Messenger", and it offers to take
me to the MSN messenger upgrade page, not Windows
Messenger.

I have a nasty little problem with Windows Messenger and
wonder if that is the problem with Outlook. MSN
Messenger works fine, but Windows Messenger won't load.

Dan
-----Original Message-----
Does it say windows messenger or msn messenger 3.5?

Outlook 2002 requires Windows messenger, not MSN.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups? as_ugroup=microsoft.public.outlook.*&num=30

I'm trying to setup instant messaging on Outlook 2002,
but when I check the box to enable it an msgbox comes up
which states MSN Messenger 3.5 or later is required. I'm
already running MSN Messenger 6.1. Any ideas?

Dan


.
 

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