Can't Use BCM! Please Help!



BCM Group,

Ever since I finally got BCM installed I haven't been able to use it.
First of all it kept getting all the way to the 95% mark during
installation and then the whole system just restarted without warning.
I disabled Automatically Restart in the System Recovery and it still
happened about 4 more times. Finally I got it to finish installing when
I reviewed the event logs and noticed that it kept crashing because of
MSSQL$MICROSOFTBCM. I had to take it off Automatic and set it for
Manual for BCM to finally finish installing without crashing the

If the MSSQL$MICROSOFTBCM for BCM starts automatically it will
eventually cause
the system to restart on its own. If I manually start
eventually cause the system to restart. If I don't start
all, the system won't crash/restart and I have no problems BUT I can't
BCM either because MSSQL$MICROSOFTBCM needs to be running in order to
use it.

This is a copy of the error in the log file at the exact time the
system was crashing:

Event Type: Warning
Event Category: (8)
Event ID: 19011
Date: 02/10/2005
Time: 6:13:12 PM
User: N/A
The description for Event ID ( 19011 ) in Source ( MSSQL$MICROSOFTBCM )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve this
description; see Help and Support for details. The following
information is part of the event: (SpnRegister) : Error 1355.

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 02/10/2005
Time: 9:12:12 PM
User: N/A
The computer has rebooted from a bugcheck. The bugcheck was:
0x1000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000). A dump was
saved in: C:\WINDOWS\Minidump\Mini021005-22.dmp.

For more information, see Help and Support Center at

Then I get the System Has Recovered From A Seroius Error Message:
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 02/10/2005
Time: 9:13:45 PM
User: N/A
Error code 1000007f, parameter1 00000008, parameter2 80042000,
parameter3 00000000, parameter4 00000000.

For more information, see Help and Support Center at
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 66 20 20 50 61 72 61 6d f Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 38 2c 20 000008,
0038: 38 30 30 34 32 30 30 30 80042000
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000

Microsoft says it's caused by a graphic device driver and I have
updated video drivers and disabled hardware accelleration and the whole
nine but still have the same problem. I have a Nvidia GeForce 4 MX
440SE with AGP 8X and it should not be causing any problems. I don't
get the relationship between the video driver and MSSQL$MICROSOFTBCM

What could possibly be causing this and how can I get this resolved
because it is killing my productivity and business because it has been
happening for a couple of weeks and I need BCM badly.

Any help will be greatly appreciated.

Darin Miller
Biometric Solution Specialist


No help. All of the things they mentioned are ok.

Before I had to redo my system it worked just fine. Now it just crashes
everytime the MSSQL$MICROSOFTBCM service is running. If this isn't
running the PC doesn't crash at all but as soon as I start it my system
crashes. Outlook works without it running but I can't use any of the
BCM functions and I really need those.

Any other suggestions will be greatly appreciated.


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question