Cant uninstall verizon online

[Guest]

I recently switched fron verizon online dsl to cable and my internet works
but i still get the verizon animated icon in the upper right corner of IE
and when i try to uninstall "verizon online customer support" from add/remove
programs the uninstall shield just hangs and my pc internal fan starts to
race. i then must use ctrl alt del to end the uninstall shield. also i have
tried to manually delete any verizon files / folders icould find. How can I
get this off my computer?

 

[N. Miller]

I recently switched fron verizon online dsl to cable and my internet works
but i still get the verizon animated icon in the upper right corner of IE
and when i try to uninstall "verizon online customer support" from add/remove
programs the uninstall shield just hangs and my pc internal fan starts to
race. i then must use ctrl alt del to end the uninstall shield. also i have
tried to manually delete any verizon files / folders icould find. How can I
get this off my computer?

What you have is a Verizon branded copy of MSIE. What you need is a registry
edit to remove the ISP branding. One of the sites which came up in a Google
search:

http://windowsxp.mvps.org/ie/ispunbrand.htm

I searched on, "remove ISP branding from internet explorer". The result was:

http://www.google.com/search?client=opera&rls=en&q=remove+ISP+branding+from+internet+explorer

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Norman
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