Can't uninstall a program

[Guest]

I screwed up the installation of Ahead Nero 7, and the uninstallation as
well. Nero is not shown in the directory when I go into Windows Explore, but
the program is shown in Control Panel: Add/Remove Programs. When I press
Remove, I get the following message:

"The currently installed version of Nero 7 is incompatible with this
installer. It must be uninstalled using the control panel before
reinstalling the current version."

I just want to unstall this thing, and then start with clean install. How
can I get rid of this thing?

 

[Rock]

I screwed up the installation of Ahead Nero 7, and the uninstallation as
well. Nero is not shown in the directory when I go into Windows Explore, but
the program is shown in Control Panel: Add/Remove Programs. When I press
Remove, I get the following message:

"The currently installed version of Nero 7 is incompatible with this
installer. It must be uninstalled using the control panel before
reinstalling the current version."

I just want to unstall this thing, and then start with clean install. How
can I get rid of this thing?

You might want to contact Nero tech support for help with that. Also
see Kelly's site: http://www.kellys-korner-xp.com/xp_abc.htm. Click on
"A" and scroll to Add and Remove -Removing Invalid Entries in the
Add/Remove Programs Tool".

 

[Brian A.]

Instructions included with links on page.
http://ww2.nero.com/nero7/enu/Clean_Tools.html

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Guest]

Thanks Brian. I downloaded the Nero Clean Tool and it did the job. I will
try tomorrow to (carefully) reinstall Nero.
--
Not all those who wander are lost.

J. R. R. Tolkein

Instructions included with links on page.
http://ww2.nero.com/nero7/enu/Clean_Tools.html

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Brian A.]

You're welcome, good luck and hope all goes well.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

Thanks Brian. I downloaded the Nero Clean Tool and it did the job. I will
try tomorrow to (carefully) reinstall Nero.