Can't synchronize over VPN

[Chuzz Whozzer]

I was previously able to synchronize Outlook with my work Exchange
Server over a VPN connection. The VPN connection itself is still
working on my laptop, and I am able to use it to synchronize my
desktop computer with work, but attempting to synchronize my laptop's
Outlook gives "Your Microsoft Exchange Sever is unavailable..."

I've tried uninstalling and re-installing office without success. Is
there a way to return all Outlook settings to their defaults? I'm
about to reinstall Windows to get this important function back, so any
suggestions would be appreciated.

John

 

[Roady]

Can you succesfully ping the server by name and IP address?
Also try adding the IP-address and hostname to your HOSTS-file. This could
also increase your respondstime of the server (which is always a nice extra)

--
Roady
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[Thomas Macauley]

'having similar issue with one user roaming and connecting from a
particualar hotel wired broadband.

In addition to a host file modification, I would also try:
1. ipconfig /flushdns
2. nbtstat -R

 

[Guest]

Thomas, could you explain what these are and how to do them? I can connect to VPN and ping the server but Outlook 2003 cannot synchronise or recognise server. I've added server & IP address to host file but don't know what else to try

thanks
jan

----- Thomas Macauley wrote: ----

In addition to a host file modification, I would also try
1. ipconfig /flushdn
2. nbtstat -

 

[Leythos]

Thomas, could you explain what these are and how to do them? I can connect to VPN and ping the server but Outlook 2003 cannot synchronise or recognise server. I've added server & IP address to host file but don't know what else to try.

Add the full FQDN name and single server name to the host file - make
sure that the host file is being used during the VPN.

 

[Guest]

How do I ensure the host file is being used during the VPN

----- Leythos wrote: ----

Add the full FQDN name and single server name to the host file - make
sure that the host file is being used during the VPN.

 

[Michael Bednarek]

Just make sure the hosts (not host) file of your design is properly
distributed to the client computers.