Just had a call from a person who said his computer did
the same thing after the latest security update from
micorsoft Had him do step 8 from below and it worked.
Here are some suggestions you might want to check/try:
1. The date on your computer needs to be set properly --
double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify
that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf,
then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access
the Internet, especially since you
upgraded. You may need to re/add Messenger to the
allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
restarting it and see if that helps the situation. You
also might try uninstalling an
installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet
Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and
when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the
Security section, and verify that "Check
for server certificate revocation" is unchecked. Also
verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
