Can't send or receive mail

[terrymccormick]

Hi, I can't send or receive mail, as I keep getting this error message:

The connection to the server has failed. Account: 'Narfe', Server:
'pop.narfetravel.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error: 10060, Error Number: 0x800CCC0E

I am not sure how to correct this problem so any help you can give would be
greatly appreciated.
Thanks,
Terry

 

[Gary VanderMolen]

That symptom is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

 

[PA Bear [MS MVP]]

Is POP3 access even available for (e-mail address removed) accounts?

Is your AV app configured to scan incoming and outgoing mail?