cant send or receive e mails

P

Pam Marshall

i had a gmail account and closed it. Since then my e mails have not been
coming.i want them to come to Windows Mail. Here is the error:

Account: 'mail.bellsouth.net (2)', Server: 'mail.bellsouth.net', Protocol:
POP3, Server Response: '-ERR [AUTH] invalid user/password', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
 
G

Gary VanderMolen

You can test your password by logging in to webmail:
http://www.bellsouth.com/webmail
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
R

Richard in AZ

Pam Marshall said:
i had a gmail account and closed it. Since then my e mails have not been
coming.i want them to come to Windows Mail. Here is the error:

Account: 'mail.bellsouth.net (2)', Server: 'mail.bellsouth.net', Protocol:
POP3, Server Response: '-ERR [AUTH] invalid user/password', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92


You cannot close a gmail account You can stop using it, but you cannot close it.
Have you gone to www.gmail.com and signed in with your user name and password?

You bellsouth email account will not receive gmail messages. You have to setup your gmail account in Windows Mail.
http://mail.google.com/support/bin/answer.py?answer=86382 for instructions.

If you want your bellsouth email address to work, you have to use the username and password you gave them, not the one you gave gmail.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top