cant send mail

[joe]

I can send emails from work but when i get home it wont let me send mail why?
i get this error:

The connection to the server has failed. Subject 'business cards', Account:
'mail.eticocollection.com', Server: 'smtp.eticocollection.com', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

 

[PA Bear [MS MVP]]

Have you ever been able to send from that account & using that SMTP server
when you're connected to your home ISP?

Can you receive messages from that account when you're at home?

 

[Richard in AZ]

I can send emails from work but when i get home it wont let me send mail why?
i get this error:

The connection to the server has failed. Subject 'business cards', Account:
'mail.eticocollection.com', Server: 'smtp.eticocollection.com', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Who is your ISP when you are "home".
Most ISP's block sending from port 25 if you are not connected to their server.
If eticocollection.com is not your home ISP you are being blocked.

Send more information and we may be able to help.
Have you contacted eticolollection.com to see if they have a option for sending when not connected to their server?

 

[Gary VanderMolen]

Looks like you are running into a port 25 block.
As a general rule, the owner of the SMTP server you are using must be
the same as the entity providing your Internet connection at that moment.
For more on this issue see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

The available workarounds are as follows:

1. Use webmail for sending (via your browser).
2. Ask eticocollection.com' if they have a port other than '25' for SMTP.
3. At home, you can substitute the SMTP server belonging to your home ISP.
This is a bit tricky, but if you want to go that route, I can provide more details.
Just let me know who the home ISP is.

 

[hugh]

--
thank you my friend

 

[manshands]

Why does server fail and what can i do about it

 

[Gary VanderMolen]

What did Joe ever do for you?


Gary VanderMolen, MS-MVP (Mail)

 

[Gary VanderMolen]

Manshands, I don't see your problem description in this thread.
Do you get an error message when you try to send or receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

 

[joe]

at&t , some one told me that im gonna have to change the address when i use
mail from home and change it back at work, do i really have to do all that ??

 

[joe]

yes i can receive mail but cant send,why? do i have to change the outgoing to
the isp from the house everytime?

 

[Gary VanderMolen]

You can simply make a permanent substitution of your home ISP
SMTP server. Since it uses a non-25 port (465) for sending, it is
usable at work also.

Here are the steps to take:

1. In Windows Mail go to Tools, Accounts, select your eticocollection
mail account, click Properties, Servers. Change the name of the outgoing
(SMTP) server to smtp.att.yahoo.com. Do not change the incoming server.
Also, make sure that the "My server requires authentication" option is checked.
Click the adjacent "Settings" button. Select "Log on using"
then enter your AT&T account email address, and the associated password.
Click OK.

2. Go to the Advanced tab and change the port number for the
outgoing (SMTP) server from 25 to 465, and enable the associated
SSL option. Again, do not change any receiving parameters.
Click OK. Try sending.
If you get an error message, post it here.

 

[N. Miller]

I can send emails from work but when i get home it wont let me send mail why?
i get this error:

The connection to the server has failed. Subject 'business cards', Account:
'mail.eticocollection.com', Server: 'smtp.eticocollection.com', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Welcome to the post spam Internet, where ISPs block outbound port 25 to
non-ISP SMTP message submission servers. I tried using the Telnet command at
a Command Prompt (that little black "DOS" box), and found this:

| C:\utils\ns_bench>telnet mail.eticocollection.com 587
| Connecting To mail.eticocollection.com...
| 220 mail.networksolutionsemail.com ESMTP
| quit
| 221 mail.networksolutionsemail.com
|
|
| Connection to host lost.

Telnet is a useful test. Requires that you append a port number, if the
service is not on the Telnet port. According to my test, you can change your
client to use port 587 instead of port 25. I did not test port 465, which is
another viable alternative.

One problem you may encounter with port 587 and Vista Mail: As with MS
Outlook Express, Windows Mail does not allow you to specifically select
"TLS" as a security option ("SSL" is not an exact synonym!) So, if your
server on port 587 requires TLS it may fail. It is possible that your
administrator has set up port 587 to work with SSL. You need to ask your
administrator, if you can't get things working with port 587.

 

[Sam Hobbs]

I tried using the Telnet command at
a Command Prompt (that little black "DOS" box)

A Command Prompt is not a DOS box. They are totally different; they have
similar appearances since a Command Prompt is only capable of text and a DOS
box is a text-only interface by default, but a DOS box is capable of both
text and graphics and the API supported by a DOS box is totally different. A
Command Prompt uses the Windows API and is capable of doing most everything
a Windows program can do except graphics.