Can't send mail

  • Thread starter Thread starter Maree
  • Start date Start date
M

Maree

I have 2 emails sitting in my outbox. Below is the message received. I have
Word 2007, Home Vista and my anti virus is Kaspersky. I have read previous
posts and have downloaded the 32 bit hotfix, restarted the computer and still
they won't send. Any other ideas?


The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
project', Account: ........, Server: 'mail.bigpond.com', Protocol: SMTP,
Server Response: '553 austarnet.com.au does not exist', Port: 25,
Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78
 
Were you sending to or from this rejected email address (e-mail address removed)'?
Is Bigpond your home ISP? Were you at home when you got that error?
 
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