can't send mail

[Elaine Fox]

Please can anyone help

There is a message in my Outbox that I cannot delete. Since this has
happened I cannot send emails but can recieve them. Thanks

 

[Guest]

Please can anyone help

There is a message in my Outbox that I cannot delete. Since this has
happened I cannot send emails but can recieve them. Thanks

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works
in other folders. If you don't know whether to use the 32-bit
version or the 64-bit version, try the 32-bit version first. Certain
common antivirus programs, such as most of those from Norton
or McAfee, or a recent one from Trend, tend to cause such
problems, although seldom immediately, so if you have such
a program, remember where to find the fix - you are likely to
need it again.

After the fix, you may need to delete that message from the
Outbox.