Can't send emails

[Wendy]

Until recently I have been able to receive and send messages. Then I began
receiving an error message:

The connection to the server has failed. Subject 'Test', Account:
'inbox.nexband.com', Server: '206.156.254.23', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Is there anything I can do to fix it?
Thanks,
Wendy

 

[Gary VanderMolen]

I am curious why you are using IP address 206.156.254.23 for the
SMTP server instead of the name of the server?
According to your ISP (Nexband), you should be using these server names:
http://www.intop.net/servers.php

 

[badger73]

I am having the same problem as Wendy. I can receive but not send emails. I
have been able to send and receive up til this morning and now I only receive
incoming mail. I get the same Error number: 0x800CCC0E

Centurytel, my Internet provider says that the problem is my computer and to
contact the manufacturer.
I think that there is a virus thing going on here. A lot of the same
symptoms are showing up in this discussion group.
Heeeelp. Thanks in advance. Larry

 

[Gary VanderMolen]

We can't tell much from just the error number.
Right-click on your error message, copy, then paste it into a reply here.

Believe it or not, about 98% of all the problems with Windows Mail are
due to erroneous settings or using a non-compatible antivirus.

 

[badger73]

Gary
Thanks for your reply.
The whole error message is as follows:
An unknown error has occurred. Subject 'Gaither Concert in GreenBay',
Account: 'mail.mw.centurytel.net', Server: 'smtpauth.centurytel.net',
Protocol: SMTP, Server Response: '550 5.7.1 mB1LaqLY014881 This message does
not comply with required standards.', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC69

 

[Gary VanderMolen]

Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."
However, the box for "My server requires authentication" must be checked.

P.S. I enjoy watching those Gaither concerts on TV.

 

[badger73]

Gary,
Thanks for your suggestion on the server authentication box. It was checked.
I did get the problem resolved finally by calling back the tech at
centurytel. This new guy knew his business much better than the first one
who just said "its your computer".
The problem was that I had tried to send an e-mail that was plugging up the
outgoing pipe. All messages after that one were also plugged. By deleting
the offending message from my out box, I now have the ability to send and
receive.
BTW, the offending part of the e-mail that plugged the system was the web
address for gaither dot com I don't know why that would be a problem. I
took the web address out of the message and sent it successfully. This was
after plugging the system again by trying to send the intact offending
message. I learned a lot and hope someone else is helped by this experience.
Larry

 

[Gary VanderMolen]

You're very welcome, Larry. Thanks for reporting back.