can't send email

  • Thread starter Thread starter Janet L
  • Start date Start date
J

Janet L

I have a new computer with vista. It's a notebook. Our main computer has
outlook with my email. I can not send email from the notebook. It reads:

The connection to the server has failed. Subject 'hi', Account:
'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

I have everything filled out right on the notebook as it is in the outlook.
Do I need to get rid of outlook on the main computer in order for the
notebook to receive my email?
 
I have the exact same problem also...new notebook with vista and having to
use windows mail...I can't send anything. I can receive but then I can't
reply. I can't even forward these to myself at comast webmail.
 
For what email provider? If it's Comcast, try this, but under Windows
Mail, and I don't recommend the One Click Fix.
 
I'm having the same problem with VISTA Windows e-mail on my notebook. My ISP
is Windstream. I can receive e-mail but cannot send e-mail except to myself.
Have never received an error message - it just doesn't send. Have verified
settings over and over. Have checked and unchecked all settings in
properties of account. Have deleted and added account several times. Have
disabled McAfee e-mail scanning. My ISP does not have any e-mail settings
for Windows Mail at all. I'm on a home network and the last time I checked I
can still receive and send e-mail on my desktop which is using XP and Outlook
Express. My Windows Mail outgoing messages go to my Outbox but the only ones
that are actually sent when I click "send/receive" are those sent to myself.
The others just remain in the Outbox. Very frustrating. Love my new
notebook but have spent the last week fixing VISTA glitches but this e-mail
problem has me stumped. Will try to contact my ISP this PM. Any more
suggestions? General question: Do people like replies at top or bottom of
thread?
 
Addendum to previous post: Just received reply from friend who I tried to
send 6 messages. During all my checking and unchecking, etc. in Account
Properties, she did receive 3 of the 6 messages. If I remember correctly,
when I unchecked the box at the bottom of the General Tab entitled "Include
this account when receiving mail and synchronizing" I was then able to send
but not able to receive messages. This was the only time I received an error
message but at least messages were sent. Rechecked box and back to the same
thing - can receive and not send.
 
A few email providers insist on downloading mail before uploading any
if you do both at the same time. You may have run into this. To reduce
the chances of this happening, click on Tools, then Options, then Send.
If there's no check mark in the box before Send messages immediately,
click on this box and then Apply. Click on OK.
 
Thanks Robert but I already tried all those. I'll tell you what has at least
"temporarily worked" for the last 10 minutes or so. I went to the comcast
website you suggested for the other person having problems and just looked at
it. Did try changing the outgoing server mail port setting from 25 to 587
but it wouldn't let me connect to my server. But when I changed it back to
25 and tried to send a message it finally worked. I've been able to send
several messages since. Not sure about the receiving end yet. It has been
OK from the beginning though. Who knows what happened! It probably won't
stay corrected but at least I/we seem to be narrowing it down a bit. Thanks
for your help. Just checked out sending/receiving again and both are
working. Who knows???
 
You're welcome. You can probably check out the receiving part by
sending a message to yourself; however, a few email providers won't
let you do that.
 
I also have a new laptop with vista. For about a month I have had no
problems, last week I noticed that when I send an email it goes to my outbox,
but does not send. I can receive mail. When I go to sign off it says there
are unsent messages in my outbox do I want to send them. If I say yes, they
still don't send. I have done the help troubleshooting and everything is set
up them same as it has been. Help!!
 
If you would like some custom help, right-click on your error message,
copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

And please unlock your Caps Lock key!
 
Ssince i have very poor vision i use the caps so i can read what i just
typed, sorry if this offends you. i did right click on the error message but
it wouldn't let me paste to here. so here is exact message
server smtp.comcast.net protocoli smtp port 25 secure ssl no socket error
100610x800ccoe
REALTYWOMAN
 

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