can't send email - yahoo pop3

M

mkaminski

I have Yahoo plus mail account and Microsoft Windows Mail receives mail but
when sending it gives the following error. I've tried troubleshooting from
the Yahoo mail help but nothing seems to work (for example, changing to port
587, turning on SSL). It was working fine before. I appreciate any
suggestions.

Subject 'test', Account: 'plus.pop.mail.yahoo.com', Server:
'plus.smtp.mail.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC19
 
M

mkaminski

Thanks for the reply. I changed to the new port settings and turned on SSL
and I can still recieve mail but sending gives this error:

The connection to the server has failed. Subject 'test', Account:
'plus.pop.mail.yahoo.com', Server: 'plus.smtp.mail.yahoo.com', Protocol:
SMTP, Port: 465, Secure(SSL): Yes, Socket Error: 10060, Error Number:
0x800CCC0E

Any idea what is wrong?
 
P

PA Bear [MS MVP]

Are you a Yahoo Plus subscriber?
Thanks for the reply. I changed to the new port settings and turned on
SSL
and I can still recieve mail but sending gives this error:

The connection to the server has failed. Subject 'test', Account:
'plus.pop.mail.yahoo.com', Server: 'plus.smtp.mail.yahoo.com', Protocol:
SMTP, Port: 465, Secure(SSL): Yes, Socket Error: 10060, Error Number:
0x800CCC0E

Any idea what is wrong?
 
G

Gary VanderMolen

Your settings are good now.
Which antivirus are you running? Some of them are not fully compatible
with Windows Mail. Be sure to disable any email checking in the
antivirus.
 
M

mkaminski

I tried disabling the virus check completely (Trend Micro) and it still
errors. I'm wondering if it's something with Yahoo. I can send and receive
from a web browser but when I try to open the Yahoo Mail Options I get an
error page. Everything was working fine before. I'll let you know if it's
still broken after a few days. Thanks for you help!!
 
G

Gary VanderMolen

Trend Micro antivirus is among the top three troublemakers for Windows Mail.
Just disabling its email scanning is seldom sufficient. You may want to try a
temporary uninstall of your antivirus.

Another option (instead of uninstalling Trend Micro) is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of
overly intrusive antivirus products: http://download.live.com/wlmail

In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 

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