Can't see network shares, but can still ping computer

[thedomines]

I've got a franchise locations that cannot connect to a shared folder
on our central server. Here are the details.

Server: Win2k3 Server, all the latest updates
Client: WinXP Pro, all the latest updates

I connect the client to our VPN (Cisco VPN client 4.6) and I can ping
the server. I can also hop in run command and type in \\servername and
Explorer will come up, but it will say that there are no objects.

From an identical computer (same OS, through the same router), when I

connect on the VPN, it works flawlessly - I see my shared folders and I
can map the drive that I need to.

I've tried:
1. Uninstalling/Reinstalling the VPN
2. Win Update
3. Calling the server by IP and by UNC
4. Logging in with my Administrator account to the VPN and to the
server (I can Term Serv into it)
5. I can see other network shares on other computers, even computers
that require data going through the VPN to see them, just not this
computer.
6. Modifying the HOSTS file to dictate that this specific IP address
is this UNC name

QUESTION: 1. Is there a way to say to clear what the computer thinks
this IP/UNC name is? -like clearing a network cache? 2. If that
isn't the case, what could this be? Any commands that could/would help
are much appreciated.

David
Houston, TX

 

[Robert L [MS-MVP]]

You may want to add WINS to the Cisco VPN server so that the VPN client can browse. this link may help,

Troubleshooting DNS
How to add DNS and WINS into your Cisco VPN server How does the internal DNS
resolve names Internet without the ISP's DNS server ...
www.chicagotech.net/dnstroubleshooting.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
I've got a franchise locations that cannot connect to a shared folder
on our central server. Here are the details.

Server: Win2k3 Server, all the latest updates
Client: WinXP Pro, all the latest updates

I connect the client to our VPN (Cisco VPN client 4.6) and I can ping
the server. I can also hop in run command and type in \\servername and
Explorer will come up, but it will say that there are no objects.

From an identical computer (same OS, through the same router), when I

connect on the VPN, it works flawlessly - I see my shared folders and I
can map the drive that I need to.

I've tried:
1. Uninstalling/Reinstalling the VPN
2. Win Update
3. Calling the server by IP and by UNC
4. Logging in with my Administrator account to the VPN and to the
server (I can Term Serv into it)
5. I can see other network shares on other computers, even computers
that require data going through the VPN to see them, just not this
computer.
6. Modifying the HOSTS file to dictate that this specific IP address
is this UNC name

QUESTION: 1. Is there a way to say to clear what the computer thinks
this IP/UNC name is? -like clearing a network cache? 2. If that
isn't the case, what could this be? Any commands that could/would help
are much appreciated.

David
Houston, TX

 

[phillip maurice nelson]

let me know if this helps: open your command prompt
& type: net/? press enter.