Can't See Microsoft CRM Server

[Guest]

Hi--I have a Belkin Wireless Pre-N Router that feeds 2 computers: the first
(computer 1) is hard-wired to the router via a Cat5 cable; this computer
serves as the gateway for 2 or 3 other computers, all of which are hard-wire
networked via phone lines. The 2nd computer fed by the Belkin Router is my
wife's wireless office laptop. The system works great, except for 1 niggling
problem: Via the Belkin Router, my wife's laptop can wirelessley connect to
the Internet and to her company's VPN, but CANNOT connect to her company's
Microsoft CRM Server through her company VPN. I don't think the issue is with
her laptop, because if I take her laptop and connect (hard-wire) it to our
wired network gateway computer (which also passes through the Belkin Router,)
she can connect to the MS CRM with no problem. Could this be a static/dynamic
IP address issue? Any ideas?

Thanks.

 

[Doug Sherman [MVP]]

Not sure I understand your network configuration. But, possibly the LAN
subnet for the Belkin router is the same as that of the office network. You
can check this by connecting the laptop to the VPN and then opening a
command prompt - run ipconfig /all and check the IP address of the WAN/PPP
interface. If this IP is the same as the Belkin's subnet, change the Belkin
settings.

Doug Sherman
MCSE, MCSA, MCP+I, MVP