Can't run restore CD or access setup

[Guest]

My computer had virus problems. Ran restore CD and used automatic updates to
get up to and through installing XP SP2. Using virus software detected trojan
virus, (SD.BOT or something like that). Also noticed that windows firewall
was not turned on and I could not turn it on. Decided to start over and run
the restore CD again. Now when I boot with the restore CD in the CD drive, my
monitor stays blank. When I remove the CD and boot, the first thing I see is
the welcome screen. It's as if the Windows XP screen is being bypassed. I can
not go into setup. If I insert a floppy disk in the floppy drive and boot.
The computer still boots off of the hard drive. Any help with this problem
would be appreciated.

 

[Guest]

do you have bootable floppy?
Is floppy set as first boot device in CMOS?

 

[Guest]

As I said in the original post, when I put a bootable floppy in the floppy
drive, the computer still boots off of the hard drive. Also, as I said in the
original post, I can not get into the CMOS setup.

 

[Guest]

I'm responding on your OP, so you can look at what you typed!!!!!!!!!!!!!!

Does NOT say BOOTABLE floppy OR CMOS setup.!!!!!!!!!!!!!!

Maybe you should look before you plunge in to a smart response!!!

Obviously you don't want HELP!!!

Why can't you get into CMOS SETUP?????????

 

[Guest]

Sorry for the smart response. You are correct. You could not assume that I
had sense enough to use a bootable floppy, and I was not clear about what
setup I was referring to that I could not access. I have never had a computer
that I could not access the CMOS. I think a virus has xomehow chaged the boot
process where I don't get the option to go into CMOS. I am not trying to be
smart, but I will paste part of my OP as answer to why I can't get into CMOS
setup.

When I remove the CD and boot, the first thing I see is the welcome screen.
It's as if the Windows XP screen is being bypassed. I can not go into setup.

 

[Guest]

I guess I also meant for you to verify that in fact the floppy you are using
will boot another computer. the integrity of the bootable floppy.

the CMOS setup can be accessed by different key strokes. Have you tried
"DEL" or "F10"? It is different for various computer bios. as you probably
already know. That you have to start tapping req'd key as soon as computer
starts to boot. also, probably known fact. I know on a Compaq, all I saw was
Compaq logo and then Windows startup. There was no display of HD
configuratiion, ram, or device IRQs.

what about resetting cmos via MB jumper as last resort?

Is this a mfg recover cd or windows install cd?
Did you repartition and reformat HDD?
Doing this would have erased all traces of virus on HDD!!

 

[Guest]

I don't have experience with your dilema, but, if you physically disconnect
the HD, can you get to BIOS?

 

[Guest]

I disconnected the hard drive and still see nothing at boot.

 

[Guest]

This is an emachine and I don't even see the emachine logo, just windows
start up. I am using a recover cd. Also, if I begin pressing the delete key
as soon as I turn the power on the computer never boots.
I had a thought on the way in to work this morning that maybe the computer
is actually booting, but my monitor is not working until the windows stuff is
loaded. Do you think that is possible? I will not be able to try anything
else until this evening when I get home.

 

[Guest]

If you give me the exact model, I could do some research on this.

Turn the monmitor first so that it can come on first. then trun on computer.
does this have onboard video connection?

You said you tried DEL and won't boot.
Did you also,try F10. that is what worked on Compaq.

Am reading UserGuide fro eMachine. not sure correct model.
Just says to put restore cd drive and boot up.

Have you installed another cd/dvd drive by chance?

Still researching info on how to get into BIOS.

 

[Guest]

I looked at a couple models. both refer to Del key at eMachine logo which you
say that it bypasses and goes straight to windows. Maybe don't hit del as
frequently. just tap occassioanlly. actually prevents it from booting at all.

it is possible your BIOS defaults have somehow changed from first boot CD to
first boot HDD. I would reset bios via cmos jumper on MB. this will reset to
default settings which seem to be boot first to CD. Which is what you want.
can't hurt anything.

I know suggestions may be stupid but some times in frustration may do things
by mistake. it's merely human error. Be sure that CD is in first CD drive on
computer and that it is CD #1 if you have more than one. Also, that cd is
readable in another computer. Doesn't make sense that screen goes blank and
won't boot with recovery cd in drive.

When Windows boots, are you getting all the way into Windows?
Otherwise , Windows is functional?

I'm in CST zone. will be on until~~ 10 pm cst

 

[Guest]

I believe the model is T2040. I am pretty sure that del is the key to get
into setup.

When I push the del key after power on the screen stays blank which makes me
think that maybe it actually is going into CMOS but I can't see it. This
might also be why I see nothing when I have the restore cd in. It may
actually be coming up, but I am not able to see it.
I have not tried the restore cd in another computer yet, but I used it on
this computer the day before I started having this problem.
Thanks for your help.

 

[Guest]

I would reset BIOS.

Does computer boot into windows otherwise?

 

[Guest]

Last night, I found my book on the computer. Started it with the restore cc
in the drive. With my screen blank, followed the step by step instructions in
the book and watched the cd drive. The restore operation ran although the
monitor was blank.
I installed SP2 and the firewall is working correctly now.
But, I still can not go into CMOS setup. The black screen with the WindowsXP
logo does not come up. The first thing I see is the blue welcome screen and
then my desktop.
I don't have to get into CMOS at the moment, but if I need to later, I can't.

 

[Guest]

so you're up and running. so your computer did boot to cdrom.
you still can't get into cmos
that's your current concern.
i would run that by eMachine tech support.

like i have said before you could always reset cmos via jumper on MB.
it can't hurt anything.

good luck.