Can't Remove Trend Micro Icons from Control Panel & Security Centr


L

Leo Grayson

I removed Trend Micro Security 2008 from my PC a few weeks ago, but Trend
Icons are still showing in Control Panel and the Windows Security Center, and
I
cannot remove/delete them.

The one in the control panel may not be a problem, but I am concerned about
the one in the security center.
When I check the firewall status, it tells me that the TREND firewall is ON,
which is impossible because it has been uninstalled. The virus protection
status also says that Trend Micro Anti-virus is up to date and running -
also impossible.

I could live with this, but when I tried to install Comodo Firewall &
Antivirus it gave me an error message that said there was a conflict with
Trend Micro software.

Since the only trace of the Trend Micro software left on my PC is the above
icons, I believe that it must be them that Comodo is detecting, and why it
will not install properly.

Can anyone here tell me how to get rid of these last traces of the Trend
Micro program, so that my security center will not give false info, and so I
can install and try the Comodo product.

I have XP Home SP3 which is up to date, and I'm currently using the standard
windows firewall, with Spyware Terminator & Antivirus, but I would like to
give Comodo a try if I can just get rid of the last traces of the Trend Micro.

Thanks in advance to anyone who can help

Regards, Leo.
 
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T

Touch Base

I removed Trend Micro Security 2008 from my PC a few weeks ago, but Trend
Icons are still showing in Control Panel and the Windows Security Center,
and
I
cannot remove/delete them.

The one in the control panel may not be a problem, but I am concerned about
the one in the security center.
When I check the firewall status, it tells me that the TREND firewall is ON,
which is impossible because it has been uninstalled. The virus protection
status also says that Trend Micro Anti-virus is up to date and running -
also impossible.

I could live with this, but when I tried to install Comodo Firewall &
Antivirus it gave me an error message that said there was a conflict with
Trend Micro software.

Since the only trace of the Trend Micro software left on my PC is the above
icons, I believe that it must be them that Comodo is detecting, and why it
will not install properly.

Can anyone here tell me how to get rid of these last traces of the Trend
Micro program, so that my security center will not give false info, and so I
can install and try the Comodo product.

I have XP Home SP3 which is up to date, and I'm currently using the standard
windows firewall, with Spyware Terminator & Antivirus, but I would like to
give Comodo a try if I can just get rid of the last traces of the Trend
Micro.

Thanks in advance to anyone who can help

Regards, Leo.

=====================================================

'However, sometime, these default methods of uninstalling Trend Micro
Internet Security application software may not work properly and thus user
cannot or unable to remove and uninstall the Trend Micro products. In this
situation, Trend Micro provides a manual uninstallation utility that able to
remove its product manually from the system hard disk.'

http://www.mydigitallife.info/2008/...-internet-security-2005200620072008-manually/
 
L

Leo Grayson

Touch Base said:
I removed Trend Micro Security 2008 from my PC a few weeks ago, but Trend
Icons are still showing in Control Panel and the Windows Security Center,
and
I
cannot remove/delete them.

The one in the control panel may not be a problem, but I am concerned about
the one in the security center.
When I check the firewall status, it tells me that the TREND firewall is ON,
which is impossible because it has been uninstalled. The virus protection
status also says that Trend Micro Anti-virus is up to date and running -
also impossible.

I could live with this, but when I tried to install Comodo Firewall &
Antivirus it gave me an error message that said there was a conflict with
Trend Micro software.

Since the only trace of the Trend Micro software left on my PC is the above
icons, I believe that it must be them that Comodo is detecting, and why it
will not install properly.

Can anyone here tell me how to get rid of these last traces of the Trend
Micro program, so that my security center will not give false info, and so I
can install and try the Comodo product.

I have XP Home SP3 which is up to date, and I'm currently using the standard
windows firewall, with Spyware Terminator & Antivirus, but I would like to
give Comodo a try if I can just get rid of the last traces of the Trend
Micro.

Thanks in advance to anyone who can help

Regards, Leo.

=====================================================

'However, sometime, these default methods of uninstalling Trend Micro
Internet Security application software may not work properly and thus user
cannot or unable to remove and uninstall the Trend Micro products. In this
situation, Trend Micro provides a manual uninstallation utility that able to
remove its product manually from the system hard disk.'

http://www.mydigitallife.info/2008/...-internet-security-2005200620072008-manually/



--
Regards,
Touch Base
Report back on the results, good or bad so others may benefit


Thanks, but unfortunately this method assumes that most of the original program is still in the C:\Program Files\Trend Micro\ folder, but in my case this has all been removed and the only bits left are the Icons described above.
I presume there must be a file/folder somewhere, for them to exist, but I
can't find it.
A search for Trend or Micro finds nothing and right-clicking on the icons
offers only one option - "open" - which doesn't work, because most of the
program is gone and only these two stubborn icons remain.
Regards, Leo.
p.s. will have to log off soon and won't be back on line for a few hours.
 
T

Touch Base

Touch Base said:
=====================================================

'However, sometime, these default methods of uninstalling Trend Micro
Internet Security application software may not work properly and thus user
cannot or unable to remove and uninstall the Trend Micro products. In this
situation, Trend Micro provides a manual uninstallation utility that able
to
remove its product manually from the system hard disk.'

http://www.mydigitallife.info/2008/...-internet-security-2005200620072008-manually/



--
Regards,
Touch Base
Report back on the results, good or bad so others may benefit


Thanks, but unfortunately this method assumes that most of the original
program is still in the C:\Program Files\Trend Micro\ folder, but in my
case this has all been removed and the only bits left are the Icons
described above.
I presume there must be a file/folder somewhere, for them to exist, but I
can't find it.
A search for Trend or Micro finds nothing and right-clicking on the icons
offers only one option - "open" - which doesn't work, because most of the
program is gone and only these two stubborn icons remain.
Regards, Leo.
p.s. will have to log off soon and won't be back on line for a few hours.

==================================================================

OK

Did you do a search through the registry or only the hard drive files?

I would try using a program called Regscanner.

http://www.online-tech-tips.com/computer-tips/windows-registry-search/
 
C

cavalier

cavalier wrote,You could try reinstalling the programme ,reboot
comp,download and run uninstaller programme ,reboot comp,worth a try
 
L

Leo Grayson

cavalier said:
comp,download and run uninstaller programme ,reboot comp,worth a try
I had been using Ccleaner to clear out old files and to occasionally clean
the registry. It seems to be a fairly gentle cleaner, and no Trend entries
showed up when I ran it
When I downloaded Comodo's firewall I also downloaded their registry cleaner.
Comodo is clearly much more agressive, which made me a bit nervous, but
because it automatically creates a restore point, and a backup file, I bit
the bullet and gave it a run.
It found and removed several TM and some older PCcillin entries, plus
literally hundreds of others which I could not identify. Didn't remove
anything essential though, because everything seems to be working fine since.

But ..... the icons are still there, and the Sec Centre is still telling me
porkies. However, since I have managed to install and run the Comodo
firewall, which is what triggered this issue, I'm prepared to ignore the
obsolete icons and the false info in the SC. So now it's just a minor
annoyance, not a roadblock.

I might worry away at it when I have a bit more time to spare, but right now
this taking up more of my time, (and yours) than I can justify spending on
it. On the plus side though, I have learned something new, and I'm a little
bit further up the learning curve.

Regards, Leo.
 
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C

cavalier

cavalier wrote, thank you Leo for your thanks it shows you appreciated the
help
 
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trend micro icons

from: trytohelp

I had the same problem trying to remove the Trend Micro icons. No answers I found solved the problem.

I have a cleaner program which saves user assist entries and the file names for the entries. I looked through them and low and behold I found run pc cillin (by Trend Micro).

I deleted the file and the icons instantly disappeared from control panel and security center.

Go to---drive letter:\windows\system32 and delete the file UFWSC.cpl which is associated to Trend Micro.

This will fix the problem
 

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