Can't Remove Software


G

Guest

Hi all,

I am not able to remove software from a remote session although i login as
the Administrator of the domain. It is a member Win2K advance server running
Terminal Service. I have checked domain administrator account is member of
the local administrator. I got an error message that "only administrator can
add/remove software from a remote session". Is there setting in the group
policy which enforce this?

Any idea will be appreciated!

Cheers
 
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V

Vera Noest [MVP]

This is not a user rights issue, some software simply doesn't support
installation or uninstallation through an rdp session. Must be done
at the console.
 
G

Guest

HI

Thank you very much for your reply, Do you know if the Microsoft office SP-1
Premium is in this category?

Thanks
 
G

Guest

HI,

Actually is Microsoft office 2000 SR-1 Premium, if it is in the category,
can you send me the link which contains this information? e.g Article in MS
knowledgebase

Cheers
 
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G

Guest

Hi,

I have tried the Removal Wizard is the office 2000 resource kit, but no
luck, also i got someone to login to the console, but still can't remove it
with the standard Add/Remove Programs and Removal Wizard. I am now trying to
clear up windows registry, and i find a tool to remove the registry, but it
is not recommended using it in a windows server environment, I am running it
on windows 2000 advanced server with Terminal server. I don't want to screw
up my server. I can't install a new version because the server recognize my
existing office installation.

http://support.microsoft.com/kb/239938/EN-US/

Thanks
 

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