Can't remove Outlook Data .pst file from Folder List

[Guest]

Hi

I can not stop an Outlook data .pst file from showing up in the Folder List. When I click on it to remove it I get the message

"Unable to display the folder. Microsoft Outlook could not access the specified folder location. The .DLL file for the information service could not be found. MAPI was unable to load the information service PSTPRX.DLL. Be sure the service is correctly installed and configured.

I've tried to create a brand new outlook.pst file but this folder keeps showing up. There is no pstprx.dll file on my computer

How can I delete it

I have W2K with OXP with Outlook 2002 SP2.

Regards

Doug

 

[Brian Tillman]

"Unable to display the folder. Microsoft Outlook could not access the
specified folder location. The .DLL file for the information service
could not be found. MAPI was unable to load the information service
PSTPRX.DLL. Be sure the service is correctly installed and
configured."

Did you check your Add-ins to see if there's one in there you don't know
about?
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.

 

[Roady]

You must recreate your mailprofile for this;
Control Panel-> Mail-> button Show Profiles...

--
Roady
www.sparnaaij.net
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address when mailing)
-----

Hi,

I can not stop an Outlook data .pst file from showing up in the Folder

List. When I click on it to remove it I get the message:

"Unable to display the folder. Microsoft Outlook could not access the

specified folder location. The .DLL file for the information service could
not be found. MAPI was unable to load the information service PSTPRX.DLL. Be
sure the service is correctly installed and configured."

I've tried to create a brand new outlook.pst file but this folder keeps

showing up. There is no pstprx.dll file on my computer.

 

[Jocelyn Fiorello [MVP - Outlook]]

See if the information in the following MSKB article helps:

http://support.microsoft.com/default.aspx?scid=kb;[LN];293058

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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