Can't remove a program, please help!!

[Guest]

I am trying to remove a program from my computer. However, I keep getting a
message stating:

"Close any running programs
empty temporary folders
check internet connection (internet-based setup)

Error code 6001"

Can someone please help?

Thanks

 

[Wesley Vogel]

Is the name of the program secret?

Sounds like you're trying to uninstall some kind of spyware. Why else would
an internet connection be needed to uninstall.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[paulgent]

Try booting into Safe mode and uninstalling (you could also try
stopping various tasks in task manager) or as suggested above, if its
spyware, try one of the anti-spyware packages. Microsoft have one
(havent tried it) and Lavasoft have a good free one - www.lavasoft.nu

Regards...