can't recieve emails to my updated version of outlook express??

[Guest]

I had installed microsoft works which came with outlook express. I have
recently updated the microsoft works to word and installed the new outlook
express 2003 but my emails keep going to the old outlook express of which i
cannot delete because every time i recieve a new email it reappears so the
email can be read???
I have activated the new outlook express a zillion times but do not recieve
emails still. when i installed the new version it asked if i wanted to
transfer all my info fom the old to the new which i did so that is all there
but instead of new emails going to new seet up they go to old and i cant
transfer this info form the old to the new ??? i'm soo confused surely i'm
missing something v simple. please help someone.

 

[Roady [MVP]]

Part 1 of the confusion:
Microsoft Office Outlook and Outlook Express are completely different
products which can run side by side. One is not an upgrade or light version
of the other.

If you want to use Microsoft Office Outlook make sure you have your account
configured correctly in Tools-> E-mail Accounts-> button Next

If you want to stop using Outlook Express to receive e-mail in you should
remove the account in Outlook Express through Tools-> Accounts...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I had installed microsoft works which came with outlook express. I have
recently updated the microsoft works to word and installed the new outlook
express 2003 but my emails keep going to the old outlook express of which i
cannot delete because every time i recieve a new email it reappears so the
email can be read???
I have activated the new outlook express a zillion times but do not recieve
emails still. when i installed the new version it asked if i wanted to
transfer all my info fom the old to the new which i did so that is all there
but instead of new emails going to new seet up they go to old and i cant
transfer this info form the old to the new ??? i'm soo confused surely i'm
missing something v simple. please help someone.

 

[Vanguard]

I had installed microsoft works which came with outlook express.

Works does not include Outlook Express.

I have
recently updated the microsoft works to word and installed the new outlook
express 2003

No such product as Outlook EXPRESS 2003. There is a product called Outlook
2003. Outlook and Outlook EXPRESS are not related products anymore than
Word and WordPerfect are related products.

but my emails keep going to the old outlook express of which i
cannot delete because every time i recieve a new email it reappears so the
email can be read???

At this point, we don't know if you are using Outlook Express or Outlook.
In Internet Options -> Programs, select whichever program you want as the
default e-mail program.

I have activated the new outlook express a zillion times

Outlook EXPRESS never needs to be activated.

but do not recieve
emails still. when i installed the new version it asked if i wanted to
transfer all my info fom the old to the new which i did so that is all
there
but instead of new emails going to new seet up they go to old and i cant
transfer this info form the old to the new ???

Can YOU actually understand what you just said? You transferred old to new.
It's all there. Can't transfer from old to new. What? Remember that you
are asking someone ELSE for help, not yourself.

As a wild ass guess, maybe you installed Outlook and transferred mails from
Outlook Express. Did the accounts transfer, too? Look in the e-mail
accounts defined in Outlook.

i'm soo confused surely i'm
missing something v simple. please help someone.

FYI: You might need a new keyboard. The Shift isn't working on yours for
capitalization.

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