can't receive mail sent in HTML from XP to 2000

[John]

One of our user's is using Office XP, which sends e-mail
in HTML format by default. The rest of his staff use
Office 2000. When he sends e-mail to them in HTML format,
they get a blank e-mail. We have switched his default
send option to Oulook Rich text, but would like to find
out why the HTML option does not work. Anyone had this
happen?

 

[greg mansius [MSFT]]

John,

On the Office 2000 machines please make sure Outlook 2000 is at SP-3 and
Internet Explorer is at 6.0 SP1.

Thanks,