Can't receive from sender

[Warren]

Help: I cannot receive email from one of my family members. I even deleted
all the junk email senders that I had entered and I even put him on my Safe
List, but I still can't received his email.

I called Cox Communications and they said it's not their problem. Can
anyone tell me what else I can to to try and receive email from my sister?

Thanks

 

[t-4-2]

Copy and Paste the error message and someone will come to help.
t-4-2

 

[Dave]

Your sister is a "him"?????

1. Have you ever received email from this person?
2. Have you given them the correct email address? Try sending a message for
them to respond to.
3. Do you use any message rules?
4. Is the person's domain listed in the blocked sender list?

 

[Patrick Keenan]

Help: I cannot receive email from one of my family members. I even
deleted
all the junk email senders that I had entered and I even put him on my
Safe
List, but I still can't received his email.

I called Cox Communications and they said it's not their problem. Can
anyone tell me what else I can to to try and receive email from my sister?

Send an email to your sister, and verify that she recives it. If you like,
doublecheck using a Read Receipt. Then, have her simply reply to that
message - just click reply, type a few letters, then send.

It's possible that she simply has your email address wrong. The process
above should help verify this.

HTH
-pk

 

[Gary VanderMolen]

Can you see that missing message by going to your webmail at
http://webmail.cox.net ?