M
Mike D via OfficeKB.com
Using XP, Office Pro and am unable to open my outlook file. It is about 1.3G
and is the only file that defrag will not defragment (reports that it is 24k+
segments!). Obviously I have not been managing my email very well enough. I
have run the scanpst , chkdisk and defrag sevaral times, with an error
message that the file cannot be accessed. Trying to copy outlook.pst file on
the same machine results in an error message "...Data Error: C...R...C...).
Where do I go from here? It is not obvious, but could Activesync be holding
this file open preventing the utilities from working? If I can get through
this with intact email, I promise to the email gods that I will do better.
thanks
and is the only file that defrag will not defragment (reports that it is 24k+
segments!). Obviously I have not been managing my email very well enough. I
have run the scanpst , chkdisk and defrag sevaral times, with an error
message that the file cannot be accessed. Trying to copy outlook.pst file on
the same machine results in an error message "...Data Error: C...R...C...).
Where do I go from here? It is not obvious, but could Activesync be holding
this file open preventing the utilities from working? If I can get through
this with intact email, I promise to the email gods that I will do better.
thanks