Can't read e-mail

[Sunshine60]

When I open outlook 2007, I get either a grey screen or a window to my
desktop where my message text should be. Messages are coming in, but I can't
access them.

Have tried restarting, and tested all the e-mail folders - same thing.

I am running Windows XP (tablet), Outlook 2007 and Mcaffee 2010.

What is new? Yesterday I repaired corrupt PST file with scanpst. Once I got
this fixed I removed Norton and replaced it with McAffee. everything worked
fine after the restart...yesterday.

Any suggestions? repair PST again?? or delete McAfee?

 

[Kathleen Orland]

When you installed McAfee, did you include its integration with Outlook?
Outlook doesn't need AV integration at all. Your real time scanner will
catch everything it's been updated to detect.

 

[Sunshine60]

I didn't do anything tricky when I switched to McAffee. I just followed the
full installation instructions. I have tried turning off e-mail scanning and
the spam filter, but that doesn't seem to do anything helpful.

Anyone have any other suggestions than to remove McAffee and see if this is
the problem?

 

[Sunshine60]

Solved it by following up on your suggestions.

I uninstalled McAfee, which brought back the full Outlook screen, then
reinstalled McAfee without the spam scanner AND turned off the e-mail scanner.

Thanks