Can't read DVDs

[Guest]

Hi there,

I can't persuade Vista to read DVDs. I've got a Pionneer DVD-RW drive, and
an IDE DVD Rom. When I put a disk in either drive, and try to open it from
Computer or to explore it, explorer hangs, with a green line going through
the breadcrumb bar, and then it simply stops responding. I have to shut down
the computer by holding on to the power switch for 5 seconds in order to
restart.

Anyone else found this problem? I can't see any other posts about it.

I've got a buisiness upgrade that was part of a bulk licensing deal via my
work.

Thanks for your help

Waistcoat

 

[Guest]

Answer found. Pinnacle studio had a driver installed that messed everything
up. Uninstalling that made the drives work again.

For those, like me, who'd never done this before, the way I found out was by
going to control panel, system, finding the drive, looking at which companies
had written the drivers, then uninstalling the programs that owned the
drivers that were not microsoft.

Waistcoat