Can't read DVD

[bob]

I have a Samsung CDRW/DVD SN-324F that can play a CD and a data disk but not
a DVD movie. I have InterVideo WinDVD 4 and Inter Actual player software
but neither can read it. Neither can Windows Media Player. When I hit play
nothing happens. If I hit eject, it will eject the disk, so there seems to
be some communication between the software and the device.

At one time this worked fine, but then one day it didn't.

Any suggestions on how to troubleshoot?

 

[V Green]

Try one of the CD/DVD cleaning disks from Best Buy, et. al.,
if that doesn't do it, replace the drive.

They're all very cheesy these days and don't last long.

 

[John Inzer]

I have a Samsung CDRW/DVD SN-324F that can play a CD and
a data disk but not a DVD movie. I have InterVideo
WinDVD 4 and Inter Actual player software but neither can
read it. Neither can Windows Media Player. When I hit
play nothing happens. If I hit eject, it will eject the
disk, so there seems to be some communication between the
software and the device.

At one time this worked fine, but then one day it didn't.

Any suggestions on how to troubleshoot?

==========================
WinDVD 4 should play a DVD...maybe you
can get some help at the following site:
http://www.intervideo.com/jsp/WinDVD4_Profile.jsp

Cyberlink PowerDVD is also a very popular
decoder for DVDs.

--

*Notice*
This is not tech support.
I am only a volunteer.....

Solutions that work for
me may not work for you.

Proceed at your own risk.

John Inzer
Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp