Can't Print in Guest Account

[Bob]

I'm using Windows XP Home SP2 and printing works fine in my (administrator)
account, but when I switch to the Guest Account it does not. I have an HP
6110xi and when I use it's toolbox to print a test page in the guest account
it works fine. But if I try to print from an application such as Word
nothing happens. I noticed that the document appears in the print queue for
a split second and then disappears.

I have set the printer to sharing and have even gone into safe mode to give
gull rights to all accounts but this hasn't helped.

Any help would be appreciated.

 

[Cari \(MS-MVP\)]

Are you using a Norton product for antivirus protection? If so, in the
Properties of the printer, under Advanced, set it to Print Direct to Printer
instead of using the Spooler.

 

[Vipin [MVP]]

An addition, on setting that option the Return to Application time would be
several times
the RTA when using spooler.

 

[Bob]

I am using Norton but I couldn't find anything in the printer properties for
printing direct to printer. I did find "Background Printing" which I
disabled and "Low Memory Mode" which I enabled both separately and together
but that did not solve the problem. Any other suggestions?

 

[Cari \(MS-MVP\)]

In the Control Panel, click on Printers & Faxes. Right click on the printer
in question and select Properties. It's the second tab, marked Advanced
that you will be looking for.

 

[Bob]

This worked BUT it takes a very very very long time to print. Is there any
other way around this?

Thanks for your help.

 

[Cari \(MS-MVP\)]

Chose a different antivirus/firewall solution. Norton apparently do know
about this issue, but do not seem inclined to do anything about it.