Cant open up word from outlook or desktop

[Guest]

For some reason Word documents will not open up from my desktop or from
Outlook anymore. I have to open up Word sepearatley then go to File, open,
and then pull the documents I need. I have try double clicking on the
attachemnts and on the documents on the desktop. I have also right clicked on
the icon then click open. No luck. Anybody know what happened to cause this
and how to fix it.

 

[Terry Farrell]

It helps to know the version. But try Word, Help, Detect and Repair.

 

[Beth Melton]

If you are using Norton AV, go to Norton Options and in the Miscellaneous
section, turn off "Enable Office Plug-in".

If this works, could you please post back and let us know? Several users are
encountering this issue and I suspect it's caused by the Office Plug-in but
so far no one has confirmed this for me.

(Please reply - if you mark this post as an Answer then we aren't able to
see it, most of us use other newsreaders and do not use the interface
provided in the Microsoft site.)

Thanks!

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/