Can't open IE

[Anant Prabhudesai]

I have been using IE 6.0 for a while now,

Suddenly, now I get this message:

res://mshp.dll/index.html#10213

and IE closes.

This happens, even after installing IE 6.0 SP1 again.

 

[Don Varnau]

Hi,
This is being caused by a browser parasite.

From Control Panel> Internet Options> Advanced> uncheck "Enable third party
browser extensions." That should allow IE to work.

You might also be able to browse and download programs from the address bar
of Windows Explorer.

Download and run Run CWShredder from
http://www.spywareinfo.com/~merijn/downloads.html
CWShredder is only about 125 KB so it could be downloaded from another
machine onto a floppy disk if necessary.

Then download, install, *update* and run both of these programs:
Ad-aware from http://www.lavasoft.de/software/adaware/
Spybot from http://security.kolla.de/ (Remove items listed in red-others are
optional.)
Both programs should be updated after installation- before use.

If these programs don't remove the malware, HijackThis should be used to
post a log to the appropriate forum at one of these sites.
HijackThis instructions and download:
http://www.tomcoyote.org/hjt/

Forums:
http://forum.mvps.org/ Excellent help- low traffic. Visit
http://forum.aumha.org/viewtopic.php?t=4075 before posting the log.

http://tomcoyote.com/forums/
http://www.lavasoftsupport.com/
http://www.spywareinfo.com/forums/
http://boards.cexx.org/
http://www.wilderssecurity.com/index.php

Security tips and other information at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Security tips and other information at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

More useful information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

You should re-enable browser extensions after the cleanup.

Don
--
MVP IE/OE
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"Anant Prabhudesai" wrote in message
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