Can't open Hotmail msgs, "javascript;" @ lower left

K

Klangpup

I have two login accounts on my Vista: one Administrative and one Standard
user. The Standard user is for my sister. Recently (about 3 days ago) when
I logged in to the Standard user account, I could sign on to Hotmail but I
could not open any messages in Hotmail. There is a message showing
"javascript;" at the lower left corner in the browser bar.

I tried to uninstall Java and reinstalled the latest version on java.com.
The problem remains. I also tried to delete the Standard user and recreated
the account as I previously did a few months ago with a similar problem.
This time it is not working. I also tried to right click and "open in new
window" for some specific e-mail messages, nothing moved. The strange thing
is if I use my Administrative account to access Hotmail, I could open the
messages.

Could someone please share your expertise and solutions on how to solve this
problem? I would greatly appreciate your help.
 
M

Mark L. Ferguson

Some of the *.DBX files for her account are probably corrupt. Use the File
menu of OE for 'Identities', with her account, to create a new identity, and
see if it works. If so, trying to Import the old identity messages might be
possible.
 
K

Klangpup

I am assuming OE stands for Outlook Express. I am experiencing the problems
in Internet Explorer with the web-based Hotmail...Please further advise if
you have fixes. Thank you so much for your reply.
 
M

Mark L. Ferguson

There might be a corrupt cookie, or perhaps a security setting against
JavaScript use. IE, Tools menu, Options, 'Security', 'Advanced' and
'Privacy' tabs.
 

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