Can't open files in Microsoft Word

[Guest]

When I try to open any saved files, in Microsoft Word, a screen pops up and
say that "The file is unavailable." How can I fix this?

 

[garfield-n-odie [MVP]]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it (but don't disable Norton
AutoProtect). See http://support.microsoft.com/?kbid=329820 "How
to use Office programs with the Norton AntiVirus Office plug-in"
for more information.

 

[group]

Hi,

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tried to open files in Microsoft Word. Our product Advanced Word Repair
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[Graham Mayor]

This is an answer to a problem he doesn't have. The documents are not
corrupt. They are inaccessible either because either Norton AV is preventing
access or because the Word registry has gone awry. Macropod has addressed
the first - the second is addressed by "How to re-register Word when
problems crop up opening files
http://word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm "

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Graham Mayor - Word MVP

My web site www.gmayor.com

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