Can't open attatchments

  • Thread starter Thread starter mcclurejb
  • Start date Start date
M

mcclurejb

In Windows Mail, when I try to open an attatchment, mail freezes completely,
and I have to run task manager to shut it down and restart.
 
sorry, wish I had an answer, I am having the same trouble. I have tried to
find where I can fix the attachment issue, but this is not as user friendly
as XP. Hope some one can help
culater
 
mcclurejb said:
In Windows Mail, when I try to open an attatchment, mail freezes
completely,
and I have to run task manager to shut it down and restart.
Click to expand...

What if any antivirus programs, antispyware programs, firewall programs,
and other security programs do you have? Problems like these are often
due to interference from a security program.
 
--
Larry


[email protected] said:
What if any antivirus programs, antispyware programs, firewall programs,
and other security programs do you have? Problems like these are often
due to interference from a security program.


Same problem/issue Antivirus disables and no change, One diference is the "open attachment" window does not display. Usuale have to restart computer as ctl-alt-del does not respond.
Click to expand...
 

For some antivirus programs, just disabling part or all of the program
is seldom enough to help with the problems they cause in Windows
Mail. What antivirus program(s) do you have?
 
What if any antivirus programs do you have? Some of them tend to cause
assorted problems in Windows Mail, although seldom immediately.
 
Then I'll give you the same question to answer:

What if any antivirus programs do you have? Some of them tend to cause
assorted problems in Windows Mail, although seldom immediately.
 
I have Trend Microvirus ,Windows Defender and Windows Firewall,and Webroot
Spysweeper. Do you think you can help me?i.e. tell me what I should enable or
disable.
 
Both Trend Micro antivirus and Spysweeper are known to cause problems
with Windows Mail. As a minimum, you would have to configure those
programs not to scan emails. If no improvement, try uninstalling them
one at a time. Reboot before testing Windows Mail for improvement.
 
I actually have hotmail accounts ,is the same actions going to help me or do
I need to do something else ?
 
Windows Mail does not accommodate Hotmail accounts.
Windows Live Mail (WLM) does. So are you running WLM instead of
Windows Mail? If so, the advice about disabling email scanning in your
security programs still holds, but you should not need to uninstall.

If you continue to have problems with WLM, post in the WLM newsgroup:
microsoft.public.windows.live.mail.desktop .
 
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